Master TV4Education Admin Tools with New User Training

Table of Contents

1. Introduction
2. Getting Started with TV for Education
3. Setting up Security
4. Mapping Video Ratings
5. Managing Users
6. Searching the Schools Collection
7. Managing Requests
8. Contacting Support
9. Training Resources
10. Conclusion

Introduction

Welcome to our new user training for TV for Education administrators. In this training, we will guide You through the process of getting started with TV for Education and teach you how to effectively use the system from an administrator's point of view. We will cover topics such as setting up security, managing users, searching the schools collection, and more. Whether you are a new user or need a refresher, this training will provide you with the necessary knowledge to maximize the benefits of TV for Education.

Getting Started with TV for Education

To get started with TV for Education, you need to receive a welcome letter from us which contains your site's private URL. This URL will be in the format of "stmary.functionalsolutions.com.u" or "smps.functionalsolutions.com." You will also receive your administration username, which is typically your school's email address. If you haven't received this email, please reach out to our support team at support@functionalsolutions.com for assistance. Once you have these details, navigate to the provided URL and log in using your username and password. If you forget your password, click on the "Forgot my password" link to reset it.

Setting up Security

One of the first things to do in TV for Education is to set up the security levels for your users. This allows you to control what content each user can access Based on their year level. We recommend setting the security level to be the same numerical value as the year level itself. For example, a year 10 student would have a security level of 10. To set up the security levels, navigate to the Authority Editor in the System menu. Select "Class Grade" from the audience drop-down menu. Here, you will see a list of all the year levels in your system. Make sure each year level has the correct security value assigned to it. If a year level is missing, you may need to import your students' information. Contact our support team for guidance on importing users.

Mapping Video Ratings

In TV for Education, you have the ability to map video ratings to security levels. This ensures that only users with the appropriate security level can access certain content. By default, the system assigns default security values to each video rating. G-rated content is accessible to all users with a security level of 0. PG-rated content is accessible to users from the lowest year level up to and including year 7. M-rated content is accessible to users from year 8 and above. You can customize these mappings by going to the Video Default Security section in the System menu. Make sure to select the correct security group for each video rating to ensure proper access control.

Managing Users

As an administrator, you have the ability to manage users in TV for Education. This includes adding new users and making changes to existing users' roles and permissions. To add a new user, navigate to the Patron Management section in the System menu. Click on the "New" button and enter the user's information, such as their email address, first name, surname, year level, and home room. For teachers, make sure to change the Roll from "Student" to "Teacher" to grant them additional access and tools. Remember to save the changes and inform the user of their login details. If a user leaves your school, make sure to remove them from the system to comply with licensing arrangements.

Searching the Schools Collection

The Schools Collection in TV for Education allows you to build a library of curated content specifically for your users. Here, you can modify metadata, group videos, tag them, and Create playlists. Students can search and access content that has been approved by administrators and teachers. To access the Schools Collection, click on the "Search" option in the System menu and select "Schools Collection." You will find categories, recently added content, and content from the Learning Tube, among other options. Simply click on a video to play it and utilize the toolbar on the right-HAND side for additional functions such as sharing and adding to favorites. Make sure to guide your staff members to the proper screen, as this is not intended for them.

Managing Requests

If your teachers want to make any requests or have specific content needs, they can do so through the "My Requests" section in TV for Education. This allows them to communicate with our learning advisors and get the support they need. Encourage your staff members to utilize this feature to enhance their teaching materials and resources. The "My Requests" section can be accessed from the top right-hand corner of the screen. They can submit requests for additional content, support materials, or any other specific requirements they may have. Our learning advisors are dedicated to providing tailored assistance to meet the needs of your school.

Contacting Support

If you need further assistance or have any questions, our support team is always available to help. You can reach out to us through the concierge chat feature, located at the bottom right-hand corner of the screen. This chat allows you to directly communicate with our technicians and receive prompt assistance. You can also contact support by clicking on the "Contact Support" option in the System menu. This will direct you to our customer service mailbox, where you can submit support tickets for any issues or inquiries. Our support team will respond to your tickets and provide the necessary support or guidance.

Training Resources

To ensure you have access to the necessary training resources, we provide various options for learning and upskilling. Our YouTube Channel is a valuable resource where we regularly host live events and training Sessions for administrators and teachers. Subscribing to our channel will keep you informed about upcoming events and training opportunities. Additionally, we have a user community on Facebook where users from around the world come together to share ideas, discuss best practices, and offer support. Joining this community can provide valuable insights and networking opportunities. Lastly, we offer a printable Quick Start Guide that covers the essential functions and features of TV for Education. This guide serves as a handy reference for both new and experienced users.

Conclusion

Congratulations! You have completed the new user training for TV for Education administrators. We have covered important topics such as setting up security, managing users, searching the schools collection, and contacting support. By following the guidelines and utilizing the resources provided, you will be able to effectively use TV for Education to enhance teaching and learning in your school. Remember to reach out to our support team if you need any further assistance or have any questions. Thank you for participating in this training, and we wish you success in utilizing TV for Education to its full potential.