Discover the latest telehealth tools and techniques on Doxy.me

Table of Contents

1. Introduction
2. New Features Overview
3. Extensions and Accessing New Features
   1. Adding Extensions to Your Account
   2. Accessing Professional Features
4. Whiteboard
   1. Utilizing the Whiteboard Tool
   2. Interactive Activities and Engaging Clients
   3. Saving and Exporting Whiteboard Content
5. Live Interpreter
   1. Using Live Interpreter for Language Assistance
   2. Integrating Interpreters into Calls
6. Teleconsent
   1. Collecting Digital Signatures
   2. Pre-loaded Teleconset Consent Form
   3. Custom Forms and Signature Collection
7. Healy Tile
   1. Introduction to Healy Tile
   2. Engaging Clients Between Sessions
8. Conclusion
9. Frequently Asked Questions
10. Additional Resources

Introduction

In this article, we will explore the latest features launched on September 20th. These features offer exciting enhancements that allow for a more interactive and engaging experience with clients. We will Delve into each feature, providing step-by-step instructions on how to access and utilize them effectively. From the Whiteboard tool to Live Interpreter and Teleconsent, we'll cover it all. Additionally, we will introduce Healy Tile, a valuable tool for mental health professionals. So, let's dive in and discover how these new features can elevate your practice and improve client engagement.

New Features Overview

Before we delve into the specifics of each feature, let's take a quick overview of the new additions. The latest enhancements include Whiteboard, Live Interpreter, and Teleconsent. These features are designed to facilitate interactive sessions, language assistance, and streamlined consent processes. Additionally, we will introduce Healy Tile, a versatile tool for engaging clients between sessions.

Extensions and Accessing New Features

To access and utilize the new features, You need to add the extensions to your Doxy.me account. These extensions contain all the professional tools and enhancements. Adding extensions is a simple process that ensures you have access to the latest features during client calls.

Adding Extensions to Your Account

To add extensions to your Doxy.me account, follow these steps:

1. Log into your Doxy.me account.
2. On the left-HAND side, locate the "Extensions" button.
3. Click on the "Extensions" button to view all available professional features.
4. Explore the list of extensions and select the ones you want to add.
5. Click "Add to Doxy.me" to incorporate the extensions into your account.

Accessing Professional Features

Once you have added the desired extensions to your account, you can access the professional features during client calls. These features include Whiteboard, Live Interpreter, and Teleconsent. To access them, follow these steps:

1. Start a call with your client.
2. On the left-hand side, you will see new buttons for the added extensions.
3. Click on the respective buttons to access the specific features.
4. Engage your client in interactive sessions using the Whiteboard tool, utilize Live Interpreter for language assistance, or Collect digital signatures through Teleconsent.

Whiteboard

The Whiteboard feature is a powerful tool that allows you to enhance your sessions by facilitating interactive activities with your clients. With Whiteboard, both you and your client have access to a collaborative virtual whiteboard, adding a new level of engagement to your sessions.

Utilizing the Whiteboard Tool

To utilize the Whiteboard tool, follow these steps:

1. Start a call with your client.
2. On the left-hand side, click on the "Whiteboard" button.
3. The Whiteboard will load, providing you with a blank canvas.
4. Use the various tools and options available to draw, add text, and Create visual content.
5. Engage your client in interactive activities, such as drawing exercises, sociograms, or timeline activities.
6. Utilize features like adding photos and highlighting specific content to enhance the interactive experience.
7. Both you and your client can make modifications and collaborate in real-time.

Interactive Activities and Engaging Clients

The Whiteboard tool opens up a world of possibilities for interactive activities with your clients. Some ideas include:

• Timeline Activities: Use arrows, sticky notes, and images to create a visual timeline of significant life events.
• Drawing Exercises: Engage clients in drawing exercises to explore emotions, thoughts, or relationships.
• Highlighting and Annotation: Use the highlighting and annotation features to emphasize specific content, such as X-ray results or important information.
• Mindfulness Exercises: Guide clients through mindfulness exercises using the Whiteboard as a visual aid.

The possibilities are endless, and you can tailor the activities to suit your clients' needs and goals. Get creative and explore the different ways the Whiteboard can enhance your sessions.

Saving and Exporting Whiteboard Content

To save and export the content created on the Whiteboard, follow these steps:

1. Once you have completed an activity or session on the Whiteboard, click on the save/export button located in the bottom left corner.
2. Select the option to export the content.
3. Choose the desired file format for saving the content on your computer.
4. You can now add the saved file to your client's electronic health Record or store it in your preferred file management system.
5. Remember to save the content manually, as Doxy.me does not automatically save the Whiteboard activity.

Live Interpreter

The Live Interpreter feature provides language assistance during client calls. If you require an interpreter to communicate with a client who Speaks a different language, or if you need to involve a family member who can interpret, Live Interpreter can facilitate the conversation seamlessly.

Using Live Interpreter for Language Assistance

To use Live Interpreter for language assistance, follow these steps:

1. Start a call with your client.
2. On the left-hand side, click on the "Live Interpreter" button.
3. A list of available languages will appear, along with the expected wait time for an interpreter to join the call.
4. Select the desired language, ensuring efficient communication with your client.

Integrating Interpreters into Calls

Once an interpreter joins the call, they will appear as another participant in your patient queue. From there, you can initiate a group call by clicking on the "Group Call" button and adding the interpreter. Remember, conducting group calls with interpreters may incur additional costs, typically charged per minute.

Live Interpreter ensures that language barriers do not hinder effective communication with your clients. Utilize this feature to provide a seamless experience during sessions.

Teleconsent

The Teleconsent feature simplifies the process of collecting digital signatures from clients. A pre-loaded telemedicine consent form is available in every Doxy.me account, allowing for efficient and streamlined consent processes.

Collecting Digital Signatures

To collect digital signatures with Teleconsent, follow these steps:

1. Start a call with your client.
2. On the left-hand side, click on the "Teleconsent" button.
3. You will find a standard teleconsent form. Preview and review the form or share it with your client.

Pre-loaded Teleconset Consent Form

The teleconsent feature comes with a pre-loaded consent form, ensuring compliance and efficiency. The form allows you to go through the consent process step-by-step with your client. The client view restricts scrolling to ensure focused Attention.

Custom Forms and Signature Collection

In addition to the standard consent form, you can also incorporate custom forms for specific needs. You can add custom forms for a nominal fee, allowing you to collect signatures for tailored consent processes. The process for adding custom forms is detailed in the help article linked to the teleconsent feature.

Healy Tile

As a bonus, we introduce Healy Tile, a powerful tool to engage your clients between sessions. Healy Tile is a separate tool within the Doxy.me suite and offers a range of features specifically designed for mental health professionals. Here are some key highlights of Healy Tile:

• Client Management: Easily add clients, assess their progress, and track their interventions.
• Formal Assessments: Access research-Based assessments like Gad 7 and phq-9 to evaluate and monitor your clients' well-being.
• Interventions Library: Utilize a diverse collection of interventions, including mindfulness exercises and CBT techniques, to practice and reinforce therapeutic interventions.
• Automatic Reminders: Schedule reminders to encourage clients to engage in interventions, boosting adherence to the therapeutic plan.
• Client Review: Review assessments, interventions, and progress made by clients in between sessions.
• HIPAA Compliance: Rest assured that Healy Tile, just like Doxy.me, is HIPAA compliant and secures client data.

Healy Tile offers an array of features to optimize client engagement and therapeutic progress. Incorporate it into your practice to enhance client outcomes.

Conclusion

The new features introduced on September 20th bring a range of enhancements to enhance client engagement and streamline essential processes. Utilize the Whiteboard for interactive activities, leverage Live Interpreter for language assistance, collect digital signatures with Teleconsent, and engage clients between sessions using Healy Tile. These tools will elevate your practice, improve client experiences, and support therapeutic outcomes. Explore each feature, experiment, and make the most of these valuable additions to your Doxy.me account.

Frequently Asked Questions

1. How do I add extensions to my Doxy.me account?

   To add extensions, log into your Doxy.me account and click on the "Extensions" button on the left-hand side. From there, you can explore and add the available extensions to your account.

2. Can I save the content I create on the Whiteboard?

   Yes, you can save the content created on the Whiteboard. Click on the save/export button located in the bottom left corner of the Whiteboard screen. Choose the desired file format and save it on your computer.

3. How can I add custom forms for signature collection with Teleconsent?

   You can add custom forms by referring to the help article linked to the teleconsent feature. The article provides detailed instructions on adding custom forms, including the associated fee and file limits.

4. Is Healy Tile HIPAA compliant?

   Absolutely! Healy Tile, like Doxy.me, is HIPAA compliant. Rest assured that client data is secure and protected when utilizing Healy Tile for client engagement.

5. Are there additional resources available for further assistance?

   Yes, you can find additional resources to support your use of Doxy.me and its features. Refer to the "Additional Resources" section in this article for links to helpful materials and guides.