Enhance Website Contact Form Experience with OpenAI Chat GPT

Table of Contents

1. Introduction
2. Using Chat GPT for Automatic Responses
3. Setting Up the Wix Contact Form
4. Creating an Event Handler for Form Submissions
5. Fetching the OpenAI Chat GPT API
6. Creating a Triggered Email in Wix CRM
7. Filtering and Formatting the Chat GPT Response
8. Sending the Automated Reply to the User
9. testing the Automated Response
10. Conclusion

Using Chat GPT to Automatically Respond to Website Contact Form Submissions 🤖

In this article, we will explore how you can utilize the power of Chat GPT to automatically respond to your website's contact form submissions in a split Second. By implementing this feature, not only will you enhance your business's credibility, but you will also be able to respond to users in a more Timely and efficient manner. We will be utilizing the newly released Chat GPT API by OpenAI, which is based on the same model used in ChatGPT. Additionally, we will leverage Wix's triggered emails to send the automated responses for contact form submissions.

1. Introduction

In the ever-evolving digital landscape, it is essential for businesses to stay ahead and provide exceptional customer experiences. One crucial aspect of this is responding promptly to customer inquiries or form submissions on websites. Manual responses can be time-consuming and may not always be immediate. That's where the power of AI comes in. By integrating Chat GPT, an AI-powered language model, into your website's contact form, you can efficiently handle customer interactions, providing quick and accurate responses.

2. Using Chat GPT for Automatic Responses

To begin, let's understand how Chat GPT works and how it can be utilized for automatic responses. Chat GPT is a sophisticated language model developed by OpenAI. It is trained on vast amounts of textual data and can generate human-like responses based on user prompts. By feeding the contact form submissions to Chat GPT, we can extract the Relevant information and draft a suitable reply.

3. Setting Up the Wix Contact Form

Before we dive into the technical implementation, it is essential to have a well-designed contact form on your Wix website. Fortunately, Wix offers a user-friendly form builder that allows you to create custom contact forms quickly. Simply drag and drop the form elements you need, such as name, email, and message fields. Once you have set up your contact form, we can proceed to the next step.

4. Creating an Event Handler for Form Submissions

To capture and process the form submissions, we need to create an event handler in the backend of your Wix website. This event handler will be triggered whenever someone submits the contact form. Inside the event handler, we will extract the submitted information, such as the user's name and message.

5. Fetching the OpenAI Chat GPT API

To leverage the power of Chat GPT, we will utilize the recently released Chat GPT API by OpenAI. This API allows us to interact with the Chat GPT model and generate responses based on the provided input. We will make a basic fetch call to the API's chat completion endpoint, passing the user's message as the input.

6. Creating a Triggered Email in Wix CRM

In order to send the automated responses to the user, we will utilize Wix's triggered email functionality. We will set up a triggered email template that includes placeholders for variables such as the user's name and the Chat GPT response. This template will be filled dynamically with the appropriate values and sent to the user's email address.

7. Filtering and Formatting the Chat GPT Response

When Chat GPT generates a response, it may include unwanted HTML markup or unnecessary characters. To ensure a clean and presentable email, we will filter out these unwanted elements and format the response properly. This step is crucial to provide a professional and polished appearance to the automated reply.

8. Sending the Automated Reply to the User

With the filtered and formatted Chat GPT response, we are now Ready to Send the automated reply to the user. We will import the triggered email functionality from the Wix CRM backend and call the appropriate function to send the email. The email ID and contact ID, generated during the setup of the triggered email, will be utilized along with the user's name and the Chat GPT response.

9. Testing the Automated Response

To ensure the entire system is functioning as expected, it is crucial to run a thorough testing phase. This involves submitting test form submissions and verifying that the automated replies are received in a timely manner. It is essential to review the content and formatting of the automated replies to ensure they meet the desired standards.

10. Conclusion

In conclusion, implementing Chat GPT for automatic responses to website contact form submissions can greatly enhance the efficiency and customer satisfaction of your business. By utilizing the power of AI, you can provide quick and accurate responses, demonstrating your commitment to excellent Customer Service. With the step-by-step guide provided in this article, you can easily set up and configure the system, bringing your customer interactions to the next level.

Resources:

• OpenAI Chat GPT API
• Wix CRM
• Wix Contact Form