KI South Bay Health Care Center Achievements in 2016

Table of Contents

1. Introduction
2. Business Office Achievements in 2016
3. Medical Records Achievements in 2016
4. Activities Department Achievements in 2016
5. Nursing Achievements in 2016
6. Laundry, Housekeeping, and Maintenance Achievements in 2016
7. Director of Nursing Achievements in 2016
8. Director of Community Relations Achievements in 2016
9. Business Development Goals for 2017
10. Conclusion

Nursing Home Achievements in 2016

As we reflect on the year 2016, we can't help but feel proud of the many achievements that have been made at KI South Bay Health Care Center. From the business office to the nursing staff, everyone has worked hard to make this a successful year. In this article, we will take a closer look at the achievements of each department and what they hope to accomplish in the coming year.

Business Office Achievements in 2016

The business office at KI South Bay Health Care Center has had an outstanding year. Sandy, the business office manager, reports that they have been able to consistently maintain a high percentage of collections and keep their DSO to 32 or below. They have also been able to collect a hundred percent of their claims. Sandy and her team have worked hard to ensure that outstanding receivables are kept to a minimum. The only problem they have encountered is with one outstanding receivable, but they are confident that they will be able to collect the money soon.

In 2017, Sandy and her team hope to keep their DSO below 35 at all times and maintain their ability to Collect a hundred percent of their claims.

Medical Records Achievements in 2016

The medical records department at KI South Bay Health Care Center has also had a great year. GG, the medical records manager, reports that they had zero deficiencies in their annual survey and that they were able to upload all of their medical records from a paper system to Point Click Care. GG and her team were able to do this in just six months, and they have been able to maintain their Chart audits with the help of their amazing assistant, Tori.

In 2017, GG and her team hope to duplicate their success with another zero-deficiency survey for medical records. They also hope to stay up to date with their chart audits.

Activities Department Achievements in 2016

The activities department at KI South Bay Health Care Center has been busy providing residents with a variety of culturally centered activities. Michelle, the activities director, reports that they have had several great events throughout the year, including a birthday celebration for residents, a fall festival, and a Japanese drum group performance. They have also taken residents on outings each month, including trips to the Redondo Beach Pier and the South Bay Galleria.

In 2017, Michelle and her team hope to Continue providing culturally centered activities for residents and to maintain a high level of resident satisfaction.

Nursing Achievements in 2016

The nursing staff at KI South Bay Health Care Center has been working hard to provide excellent care to their patients. Calvin, the director of nursing, reports that they have been able to consistently maintain a low number of falls and have had very few facility-acquired infections. They have also been able to maintain a great Record of safety performance, with almost 300 days without an injury.

In 2017, Calvin and his team hope to maintain their great record of safety performance and to continue providing excellent care to their patients.

Laundry, Housekeeping, and Maintenance Achievements in 2016

The laundry, housekeeping, and maintenance staff at KI South Bay Health Care Center have been working hard to improve the facility. Alexa, the director of laundry, housekeeping, and maintenance, reports that they have moved the employee lounge to a new room, added new vending machines, and converted a space into a multi-purpose conference room. They have also moved the rehab gym to a larger room and improved the landscaping.

In 2017, Alexa and her team hope to continue improving the facility and to add new equipment, such as a recumbent bike, still ultrasound, and dietary machines.

Director of Nursing Achievements in 2016

Juliet Martinez, the director of nursing, has had a challenging year dealing with a major transition. She has had to deal with new management and systems and has had to implement new business strategies and philosophies. Despite these challenges, she has embraced the changes and helped lead her staff to great success. She has also had to deal with the challenge of admitting patients from different races, but her staff has embraced the change and has been open to training.

In 2017, Juliet and her team hope to continue providing excellent care to their patients and to maintain a strong relationship with the Japanese community.

Director of Community Relations Achievements in 2016

Angie, the director of community relations, has been working hard to build relationships with doctors, case managers, and the community. She has discovered that most hospitals in the area operate transitional care units and that many patients are cherry-picked for these units. She has also discovered that case managers have limited Medicare or managed Medicare patient lines, which they try to bundle with their long-term tough discharges.

In 2017, Angie and her team hope to increase their business by reaching out to the Korean population in the area and by adding new physicians to their list of referrals.

Business Development Goals for 2017

In 2017, KI South Bay Health Care Center hopes to continue providing excellent care to their patients and to maintain a strong relationship with the community. They also hope to increase their business by reaching out to the Korean population in the area and by adding new physicians to their list of referrals.

Conclusion

In conclusion, KI South Bay Health Care Center has had a great year in 2016. From the business office to the nursing staff, everyone has worked hard to make this a successful year. In 2017, they hope to continue providing excellent care to their patients and to maintain a strong relationship with the community.