Master Conversational AI with Gohighlevel

Master Conversational AI with Gohighlevel

Table of Contents

1. Introduction
2. How to Activate the Conversation AI Bot
3. Understanding the Conversation AI Bot
4. Supported Channels and Future Enhancements
5. Training the Bot and Customizing Responses
6. Testing and Editing the Bot
7. Advanced Settings and Pricing
8. The Opportunity for Agencies and Business Owners
9. Future Updates and Conclusion

Introduction

In this article, we will explore Go High Level's new Conversation AI Bot. This powerful tool is designed to assist agencies and their clients in managing customer interactions more efficiently. We will discuss how to activate the bot, its key features and capabilities, supported channels, and future enhancements. Additionally, we will Delve into training the bot, customizing responses, testing and editing it, as well as exploring advanced settings and pricing. Finally, we will explore the opportunities this bot presents for agencies and business owners, and share insights on future updates. So, let's dive in and discover everything You need to know about Go High Level's Conversation AI Bot.

How to Activate the Conversation AI Bot

To enable the Conversation AI Bot, you need to navigate to the settings in the agency view. From there, go to the company tab and find the option to turn on the conversation AI. Activating it will enable the bot for all sub-accounts, but you will need to switch it on individually for each sub-account. Once activated, you can access the bot settings in the sub-account's settings and begin configuring its behavior.

Understanding the Conversation AI Bot

The Conversation AI Bot is designed to answer customer questions and facilitate booking meetings. It acts as a virtual AI receptionist, guiding customers from their initial inquiry to scheduling a demo or meeting. The bot offers two modes: suggestive and autopilot. In suggestive mode, it generates three possible responses for you to choose from, providing a chatbot Helper experience. Autopilot mode takes over conversations completely, answering customer queries and prompting them to book a meeting.

Supported Channels and Future Enhancements

Currently, the Conversation AI Bot supports SMS, Instagram, and Facebook. This opens up various channels for customer interactions, including direct messaging on social media platforms. However, Go High Level's development team is actively working to expand the bot's capabilities to Live Chat widgets and Google My Business messaging. These additions will provide even more avenues for businesses to engage with their customers.

Training the Bot and Customizing Responses

To train the Conversation AI Bot, you can provide Website links for it to Read and Gather information from. By analyzing the content on those pages, the bot can learn and respond to customer queries accurately. Additionally, you can Create custom FAQs to address specific questions that may not be covered by the website content. This allows you to tailor the bot's responses to provide Relevant and helpful information to customers.

Testing and Editing the Bot

Before fully activating the bot, it is essential to test its functionality. Go High Level provides a bot trial tab that allows you to test the bot extensively and ensure it operates smoothly. During testing, if the bot provides a response that you wish to modify, you can click on the thumbs-down icon and edit the response. This iterative process allows you to fine-tune the bot's responses and enhance its performance.

Advanced Settings and Pricing

In the advanced settings tab, you can specify additional parameters for the bot's behavior. These include settings like the wait time before responding and the maximum number of messages the bot can send to a contact. Adjusting these settings helps customize the bot's behavior and ensures a more human-like interaction. As for pricing, the default cost is around 5 cents per execution. However, you have the flexibility to upcharge this cost when offering the bot as a service to your clients.

The Opportunity for Agencies and Business Owners

The Conversation AI Bot presents a tremendous opportunity for agencies and business owners alike. By incorporating this powerful tool into their operations, agencies can streamline their customer interactions, saving time and effort. Furthermore, agencies can offer the bot as a value-added service to their clients, generating additional revenue. Business owners can benefit from the bot's ability to handle customer inquiries and bookings, enhancing their customer service and efficiency.

Future Updates and Conclusion

Go High Level's development team has ambitious plans to further enhance the Conversation AI Bot. They are actively working on features such as different bot personalities, chat window appointment booking, and integration with Google Docs and Google Sheets for training purposes. These updates will make the bot even more versatile and powerful. With the ever-increasing demand for AI-driven solutions, the Conversation AI Bot is poised to become an indispensable tool for agencies and business owners. Embrace this opportunity and harness the bot's potential to grow your business and improve customer interactions.

Highlights

• Go High Level's Conversation AI Bot revolutionizes customer interactions for agencies and business owners.
• Activating the bot is simple, and it can be configured to operate in suggestive or autopilot mode.
• The bot supports multiple channels like SMS, Instagram, and Facebook, with plans for future expansion.
• Training the bot with website content and custom FAQs ensures accurate and relevant responses.
• Thorough testing and editing allow for fine-tuning the bot's performance and enhancing customer experiences.
• Advanced settings and flexible pricing options make the bot customizable and profitable.
• The Conversation AI Bot presents a significant opportunity for agencies to streamline operations and generate additional revenue.
• Business owners can benefit from improved customer service and efficiency, thanks to the bot's capabilities.
• Future updates promise even more features and integration possibilities, cementing the bot's position as a game-changer.

FAQ

Q: Can I use the Conversation AI Bot for my agency and offer it to my clients? A: Yes, the Conversation AI Bot is available for both agency use and client usage, allowing you to monetize its usage in multiple ways.

Q: Can I customize the responses of the bot? A: Absolutely! You can edit and customize the responses of the bot to ensure it aligns with your brand voice and provides accurate information.

Q: Is the Conversation AI Bot capable of booking appointments directly in the chat window? A: While the current version primarily utilizes meeting links, future updates will enable the bot to book appointments within the chat window itself.

Q: Can I use Google Docs and Google Sheets to train the bot? A: Go High Level's development team is actively working on integrating Google Docs and Google Sheets for training purposes, providing more flexibility in the bot's knowledge base.

Q: What are the pricing options for the Conversation AI Bot? A: The default cost is around 5 cents per execution, but you have the flexibility to upcharge the bot's usage when offering it as a service to your clients.