Mastering the Mind/Body App: How to Schedule and Manage Epic Fitness Sessions

Mastering the Mind/Body App: How to Schedule and Manage Epic Fitness Sessions

Table of Contents:

1. Introduction
2. Downloading the mind/body app
3. Setting up your account
4. Searching for Epic Fitness
5. Scheduling classes
6. Scheduling semi-private Sessions
7. Cancellation policy
8. Late cancellation and no call no Show fees
9. Benefits of the mind/body app
10. Conclusion

Introduction

Welcome to the world of mind/body! In this article, we will guide You through the process of using the mind/body app to schedule appointments, reschedule, and cancel sessions at Epic Fitness. We understand the importance of having easy and convenient access to your schedule, and this app provides the solution to that problem. Let's dive in and explore the features and functionalities of the mind/body app.

Downloading the mind/body app

To get started, you'll need to download the mind/body app from either the App Store for iPhone users or the Play Store for Android users. Simply search for "mind body Fitness" and look for the orange-red-purple app with the Fitness, Salon, and Yoga options. Once downloaded, you can proceed to set up your account.

Setting up your account

During the account setup process, you'll be prompted to enter your email and Create a password. It is important to use the email that Epic Fitness has on file for you to ensure synchronization between the mind/body software and the app. If you're unsure which email is associated with your account, feel free to contact us for assistance. Once your account is set up, you'll gain access to all the features and benefits of the mind/body app.

Searching for Epic Fitness

Upon signing in to the mind/body app, you can search for Epic Fitness by typing our name in the search bar. Look for our logo and tap on it to view our profile. To stay updated and connected with us, hit the heart icon to show your love and support.

Scheduling classes

The mind/body app allows you to conveniently schedule classes directly from your phone. The "Classes" tab provides a list of all upcoming classes at Epic Fitness. Whether it's the 7-day metabolic session with Robert or the 6 am session with Mitchell, you can book your desired class right from the app. Simply tap on the class you wish to attend and select "Book." These classes are included in your membership and will not incur any additional charges. After booking, you can add the session to your calendar or share it with your friends.

Scheduling semi-private sessions

In addition to classes, the mind/body app also allows you to schedule semi-private training sessions. Navigate to the "Appointments" tab to access this feature. There are two types of semi-private training: regular sessions and Monday-Wednesday bookings. Regular sessions can be booked on the hour, while Monday-Wednesday appointments start at 3:30 pm. Select any available staff member, choose the date and time that suits you, and complete the booking process.

Cancellation policy

At Epic Fitness, we understand that changes in schedules may occur. To provide flexibility, we offer a 12-hour cancellation policy for both classes and semi-private sessions booked through the mind/body app. If you find yourself unable to attend a session, simply go to the "Upcoming Sessions" tab and select the appointment you wish to cancel. As long as you cancel outside of the 12-hour window, there will be no penalty.

Late cancellation and no call no show fees

To ensure fair utilization of our sessions and availability for other members, we have implemented a late cancellation policy and a no call no show fee. If you fail to cancel a booking within the 12-hour window or do not show up for your scheduled session without notification, you will be charged a $10 fee. This policy aims to encourage responsible booking practices and maximize the benefits for all our members.

Benefits of the mind/body app

The mind/body app offers a range of benefits to enhance your fitness Journey. With full control over your schedule, you can conveniently book, reschedule, and modify classes and semi-private sessions online. The app allows bookings up to 60 days in advance, providing you with ample flexibility. Additionally, by using the mind/body app, you contribute to the efficient management of our gym resources, enabling us to provide the best possible experience for all our members.

Conclusion

We Are thrilled to introduce the mind/body app as a powerful tool for managing your fitness schedule. With its user-friendly interface and comprehensive features, this app puts you in control of your sessions at Epic Fitness. From scheduling classes to booking semi-private sessions, the app simplifies the process, allowing you to make the most of your membership. Embrace the convenience and possibilities that the mind/body app brings, and embark on a fitness journey like Never before.

Highlights:

• Download the mind/body app for easy scheduling and session management
• Set up your account using the email associated with Epic Fitness
• Search for Epic Fitness and show your support by hearting our profile
• Schedule classes directly from the app, free of charge
• Book semi-private training sessions on the hour or Monday-Wednesday appointments
• Benefit from a 12-hour cancellation policy for flexibility
• Late cancellation and no call no show fees are in place to ensure fair resource utilization
• Enjoy the convenience and flexibility offered by the mind/body app
• Take control of your fitness journey and maximize your Epic Fitness experience

FAQ

Q: Can I download the mind/body app on both iPhone and Android? A: Yes, the mind/body app is available for both iPhone and Android devices.

Q: Can I book classes in advance using the mind/body app? A: Absolutely! The app allows you to book classes up to two months in advance.

Q: What happens if I cancel a session within the 12-hour window? A: If you cancel a session outside the 12-hour window, there will be no penalty. However, late cancellations may incur a fee.

Q: Why is there a late cancellation and no call no show fee? A: The fees are in place to ensure fair utilization of sessions and to prevent slots from being reserved unnecessarily. They also help us maintain the best possible service for all our members.

Q: Can I modify my bookings through the mind/body app? A: Yes, the app allows you to reschedule or modify your bookings, giving you greater flexibility and control over your fitness journey.