Simplify Your Small Business Shipping with SHIP.COM

Simplify Your Small Business Shipping with SHIP.COM

Table of Contents:

1. Introduction
2. Zen Sales Plans and Pricing
3. Starter Plan
4. Growth Plan
5. Executive Plan
6. Automated Email Follow-up
7. Delivery Guarantee
8. Cubic Discounts
9. Pick-up Option
10. Email Marketing and Rewards Program
11. Integration with Square
12. Using Zen Sales Dashboard
13. Purchasing Shipping Labels
14. Referral Program
15. Rewards Program
16. FAQ

Introduction

In this article, we will discuss Zen Sales, a service that is perfect for small business owners who ship their products using Square. We will explore the different plans and pricing options offered by Zen Sales and the features included with each plan. Additionally, we will cover topics such as automated email follow-up, delivery guarantees, cubic discounts, pick-up options, email marketing, and rewards programs. We will also provide a thorough guide on how to integrate Zen Sales with Square, navigate the Zen Sales dashboard, and purchase shipping labels. So let's dive in and discover how Zen Sales can streamline your shipping process.

Zen Sales Plans and Pricing

Before delving into the features offered by Zen Sales, it's important to understand the different plans and pricing options available. Zen Sales offers three plans for its users: the Starter Plan, the Growth Plan, and the Executive Plan. Each plan provides varying benefits and caters to different business needs. Let's take a closer look at what each plan has to offer.

Starter Plan

The Starter Plan is the ideal option for small business owners who are just getting started. It is completely free and provides users with 20 shipments per month at reduced rates offered by USPS. With this plan, users also have the option to purchase an additional 80 labels at a minimal cost. The Starter Plan allows You to import all your information from Square, making it easy to manage and purchase labels for your clients. It's the perfect way to ease into the program and test out Zen Sales while taking AdVantage of discounted USPS rates.

Pros:

• Free plan with reduced USPS rates
• Ability to import information from Square
• Great for starting out with direct sales or small businesses

Growth Plan

The Growth Plan is designed for businesses that require more shipments per month. Priced at $19 per month, this plan offers 500 shipments, significantly more than what the Starter Plan provides. With the Growth Plan, users have access to the lowest USPS rates, ensuring cost-effective shipping for their business. Additionally, this plan includes valuable features such as automated email follow-up, delivery guarantees, and discounts for cubic measurements. Users can also take advantage of email marketing and the rewards program.

Pros:

• 500 shipments per month
• Lowest USPS rates
• Automated email follow-up
• Delivery guarantees
• Cubic discounts
• Email marketing and rewards program

Executive Plan

The Executive Plan is the most comprehensive plan offered by Zen Sales. Priced at $29 per month, it includes all the features of the previous plans, plus unlimited shipments. If your business requires more than 500 monthly shipments, the Executive Plan is the ideal choice. With this plan, you can enjoy all the benefits of the Growth Plan without any limitations. You also have full access to email marketing and the rewards program, ensuring effective communication with your clients.

Pros:

• Unlimited shipments
• All features of the Growth Plan included
• Full access to email marketing and rewards program

Automated Email Follow-up

One of the standout features of the Growth and Executive Plans is the ability to set up automated email follow-ups. This feature is incredibly useful for busy business owners who want to ensure that their clients receive their orders and are satisfied with their purchases. With automated email follow-up, you can customize and schedule follow-up emails to be sent to your clients. This ensures that you are consistently engaging with your customers and addressing any potential issues or concerns.

Pros:

• Saves time and effort
• Personalized follow-up emails
• Improved customer satisfaction
• Increased communication with clients

Delivery Guarantee

The Growth and Executive Plans offer an optional delivery guarantee for your shipments. By purchasing this add-on, you can ensure that your packages are insured in case of loss or damage during transit. This provides peace of mind and protects your business from financial loss. It's a valuable option to consider, especially for high-value or fragile items.

Pros:

• Insurance coverage for packages
• Protection against loss or damage
• Peace of mind for business owners

Cubic Discounts

For businesses that ship items with irregular Dimensions, the Growth and Executive Plans offer cubic discounts. Cubic pricing is Based on the Package's size rather than its weight. This can result in significant savings, particularly for small, dense packages. By taking advantage of cubic discounts, you can further optimize your shipping costs and improve your business's profitability.

Pros:

• Cost savings for irregularly Shaped packages
• Great for small, dense items
• Opportunity for reduced shipping expenses

Pick-up Option

Both the Growth and Executive Plans allow users to schedule package pick-ups. Instead of dropping off your packages at USPS, you can arrange for a pick-up directly from your location. This convenience saves time and effort for businesses with a high volume of shipments, eliminating the need to make frequent trips to the post office.

Pros:

• Convenient pick-up service
• Time-saving for businesses with multiple shipments
• Reduces the need for trips to the post office

Email Marketing and Rewards Program

The Growth and Executive Plans provide limited access to Zen Sales' email marketing and rewards program. Email marketing allows you to Create targeted campaigns and stay connected with your clients. You can send promotional emails, special offers, or updates about new products or services. The rewards program enables you to incentivize customer loyalty by offering rewards for frequent purchases. This can help boost customer engagement and encourage repeat business.

Pros:

• Targeted email marketing campaigns
• Increased customer engagement
• Loyalty rewards to incentivize repeat purchases

Integration with Square

One of the key advantages of Zen Sales is its integration with Square, a popular point-of-sale system for businesses. This integration allows for seamless transfer of information between the two platforms, saving time and reducing manual data entry. When you create an invoice in Square, all the Relevant details automatically populate in Zen Sales, making it effortless to generate shipping labels for your orders. This integration streamlines your workflow and ensures accurate order fulfillment.

Pros:

• Seamless integration with Square
• Automates data transfer and label generation
• Saves time and reduces manual entry

Using Zen Sales Dashboard

Upon signing up with Zen Sales and integrating it with Square, you'll have access to the Zen Sales dashboard. This intuitive dashboard is your central hub for managing your orders and shipments. It provides an overview of your outstanding orders, including their payment status and shipping readiness. You can easily track your orders in transit and identify outstanding invoices. The dashboard also features an email follow-up button for immediate client communication.

Pros:

• Centralized order and shipment management
• Real-time tracking of outstanding orders
• Convenient email follow-up feature

Purchasing Shipping Labels

The Zen Sales dashboard allows you to easily purchase and print shipping labels for your orders. With the integration of Square, all the necessary information, such as client details and order contents, is automatically imported into Zen Sales. To purchase a shipping label, simply click on the "Buy Shipping Label" button and select the desired shipment Type. You can choose from options such as USPS First Class, Priority Mail, or Priority Mail Flat Rate. The system also enables you to print labels using a Dymo label printer or traditional printer paper. This flexibility ensures that you can find a suitable method for your business's shipping needs.

Pros:

• Seamless label purchasing process
• Auto-import of client and order details
• Compatibility with Dymo label printers
• Multiple shipping options for flexibility

Referral Program

Zen Sales offers a referral program through its Ambassador tab. By sharing your unique referral link, you can earn shipping credits when others sign up using your link. This is a fantastic opportunity to save on shipping costs and expand your network. When someone signs up using your referral link, you receive three dollars in shipping credit each month they are subscribed to a Growth or Executive Plan. It's a win-win situation that rewards you for spreading the word about Zen Sales.

Pros:

• Earn shipping credits through referrals
• Cost-saving opportunity
• Expands your network and reach

Rewards Program

Designed exclusively for users of the Growth and Executive Plans, the Rewards tab is a valuable feature to enhance customer loyalty. With the rewards program, you can set up incentives for your clients based on their purchase history. By reaching a certain number of items or a designated dollar amount, customers become eligible for a free item or discounted offer. Zen Sales automates the entire rewards program, sending emails to your clients to keep them informed about their progress. This feature encourages repeat purchases and strengthens customer engagement.

Pros:

• Establishes a customer rewards system
• Automation of rewards tracking and notifications
• Encourages customer loyalty and repeat business

FAQ

Q: Can I use Zen Sales if I don't use Square? A: No, Zen Sales is specifically designed for users of the Square point-of-sale system. The integration between Zen Sales and Square allows for seamless transfer of information and streamlined order fulfillment.

Q: How does the delivery guarantee work? A: The delivery guarantee is an optional add-on available with the Growth and Executive Plans. By purchasing the delivery guarantee, you ensure that your packages are insured against loss or damage during transit.

Q: Can I print labels using a regular printer instead of a Dymo label printer? A: Yes, Zen Sales allows you to print labels using either a Dymo label printer or regular printer paper. You can choose the option that best suits your business's shipping needs.

Q: Is the rewards program available in all plans? A: No, the rewards program is available exclusively to users of the Growth and Executive Plans. It is a valuable tool for incentivizing customer loyalty and promoting repeat purchases.

Q: Can I cancel a shipping label if I made an error or need to make changes? A: Yes, Zen Sales allows you to cancel a shipping label if you made an error or need to make changes. You can easily access the label and choose to cancel it. The postage will be refunded to you within seven days.

In conclusion, Zen Sales offers a range of plans and features to simplify the shipping process for small business owners. From automated email follow-up to delivery guarantees and rewards programs, Zen Sales provides valuable tools to enhance customer satisfaction and streamline operations. The integration with Square ensures seamless transfer of order details, simplifying label creation and order fulfillment. Whether you're just starting out or handling a high volume of shipments, Zen Sales has a plan to suit your needs. Try it out today and experience the benefits for yourself.