Transforming Wix Chat into ChatGPT: A Step-by-Step Guide

Transforming Wix Chat into ChatGPT: A Step-by-Step Guide

Table of Contents

1. Introduction
2. Setting Up the Wix Chat App
3. Building the Front End
4. Sending Messages to the AI Endpoint
5. Handling AI-generated Responses
6. Configuring Wix Chat Settings
7. Customizing the Chatbot Design
8. Setting up Chat Form Automations
9. Testing the Chatbot in an Incognito Tab
10. Conclusion

Introduction

In this article, we will explore how to Create an AI-driven Wix chatbot using the native Wix chat and OpenAI. We will walk through the process of setting up the Wix chat app, building the front end, sending messages to the AI endpoint, and handling the AI-generated responses. We will also discuss configuring Wix chat settings, customizing the chatbot design, setting up chat form automations, and testing the chatbot in an incognito tab. So, if You're interested in creating your very own AI-driven chatbot, let's dive in and get started!

1. Setting Up the Wix Chat App

To begin, we will need to install and set up the Wix chat app on your Website. This app allows visitors to initiate a chat with the chatbot. We will walk you through the process of installing the app and configuring its settings, including the display options and automatic opening behavior. By the end of this step, you will have the chat widget ready for further customization and integration with the AI backend.

2. Building the Front End

Next, we will focus on building the front end of the chatbot. We will be doing this on the master page to ensure the chat widget is displayed on all pages of the website. We will add an event listener for the "on message sent" event, which will trigger a function whenever a visitor sends a message. Within this function, we will log the user's message and send it to the AI endpoint for generating a response. We will also handle the AI-generated response and send it back to the chat as if it were a response from the business.

3. Sending Messages to the AI Endpoint

In this step, we will create a function that sends the user's message to the AI endpoint for generating a response. We will import this function from the backend and pass in the message text and Channel ID as parameters. We will also set the "send as visitor" parameter to false to ensure the message appears as if it's from the business. Finally, we will log the sent message for debugging purposes.

4. Handling AI-generated Responses

Once we receive the AI-generated response, we will handle it in this step. We will log the response and use the "send chat message" function to send it back to the chat as if it were a response from the business. We will pass in the response text and channel ID as parameters.

5. Configuring Wix Chat Settings

In this section, we will explore the various settings available for configuring Wix chat. We will cover options like chat hours, pre-chat form collection, offline message customization, and more. We will also learn how to change the design and text displayed within the chat widget. By the end of this step, you will have customized the chatbot to fit your business needs.

6. Customizing the Chatbot Design

In this step, we will further customize the design of the chatbot. We will explore options for header design, change the business or Website Name, and set up an offline message to be displayed when the chat is offline. We will also discuss the option to set chat form automations for greeting visitors with a predefined message.

7. Setting up Chat Form Automations

In this section, we will dive deeper into the chat form automations feature. We will learn how to create new visitor interactions by setting up automations that send a predefined message when a visitor reaches the website. This is a great way to engage visitors and provide them with Relevant information or assistance without them having to initiate the chat.

8. Testing the Chatbot in an Incognito Tab

Before we conclude, it's important to test the chatbot in an incognito tab to ensure that the changes and configurations made are working as expected. Using an incognito tab simulates a new visitor experience, allowing us to see the chatbot's behavior from a fresh perspective. We will run through the chat flow, test the automations, and make any necessary adjustments.

9. Conclusion

In this comprehensive guide, we have learned how to create an AI-driven Wix chatbot using the native Wix chat and OpenAI. We have covered everything from setting up the Wix chat app to configuring chat settings, customizing the chatbot design, and testing the chatbot in an incognito tab. By implementing the techniques discussed in this guide, you can create a powerful and interactive chatbot for your website that provides personalized responses to your visitors. So, what are you waiting for? Start building your own AI-driven chatbot with Wix today!

Highlights

• Learn how to create an AI-driven Wix chatbot
• Install and set up the Wix chat app
• Build the front end to Interact with the chatbot
• Send and handle messages to the AI endpoint
• Configure Wix chat settings to customize the chatbot
• Set up chat form automations for visitor interactions
• Test the chatbot in an incognito tab for a fresh visitor experience

FAQ

Q: Can I customize the appearance of the chatbot? A: Yes, you can customize the design and text displayed within the chat widget using the Wix chat settings.

Q: Can the chatbot greet visitors automatically? A: Yes, you can set up chat form automations to greet visitors with a predefined message as soon as they reach your website.

Q: Can I schedule chat hours for the chatbot? A: Yes, you can schedule chat hours to specify when the chatbot should be available for visitors to chat with.

Q: Can I Collect visitor information through the chatbot? A: Yes, you can set up a pre-chat form to collect visitor information such as name or email before starting a chat conversation.

Q: Can I test the chatbot in an incognito tab? A: Yes, it's important to test the chatbot in an incognito tab to ensure that the changes and configurations made are working as expected for new visitors.