Unleashing the Power of AI-driven Networks

Table of Contents

1. Introduction
2. The Problem with Network Issues
3. Introducing AI-driven Networks
4. The Power of Deep Insight
5. Uncovering Root Causes with Mist
6. Real-World Examples of AI-driven Solutions
7. The Benefits of Mist APs
8. Marvis: Your Virtual Network Assistant
9. Empowering Proactive Network Management
10. Conclusion

Article

Introduction

Hey there! It's Paul from Juniper, and today we're going to dive into the frustrating issue of "the WiFi sucks." We've all been there, stuck in the dark, trying to track down network problems Based on vague help desk tickets that simply say "the WiFi sucks." But what if there was a way to get the full picture of what's happening on your network, pinpoint problems, and even fix them before they become an issue? Well, that's where AI-driven networks come in.

The Problem with Network Issues

When it comes to investigating trouble tickets, traditional networks often leave us with limited visibility. We may know that the light is on, but that doesn't tell us much about what's really going on. This lack of insight leads to a buildup of help desk tickets and a frustrating experience for both IT teams and users. But fear not, because a solution is within reach.

Introducing AI-driven Networks

With AI-driven networks, You can finally get the full picture of what's happening on your network. These networks leverage artificial intelligence to provide deep visibility and insights into network issues. Imagine being able to see exactly what factors are contributing to connection problems, such as authorization issues, and having the ability to dig deeper into timelines, distribution, and affected items. This level of insight is game-changing.

The Power of Deep Insight

By harnessing the power of AI, AI-driven networks can provide a unique level of deep insight. You can now uncover root causes and view detailed events that impact connection issues. The Mist product from Juniper, for example, allows you to see dynamic packet captures and gain a thorough understanding of network problems. With this deep insight, troubleshooting becomes much easier, and you can quickly start addressing and remedying issues.

Uncovering Root Causes with Mist

Let's take a closer look at the Mist product and see how it empowers you to uncover root causes and prevent trouble tickets from piling up. In Mist, you have access to Service Level Expectations (SLEs) such as Time to Connect, Successful Connects, Coverage, Roaming, Throughput, Capacity, and AP Health. These SLEs provide a comprehensive overview of your network's performance.

One glance at the Mist dashboard reveals important metrics, such as the success rate of successful connects. If you Notice a low success rate, you can click in and dig deeper to understand the contributing factors. For example, you might discover that authorization is the primary factor causing connection problems. Mist allows you to investigate timelines, distribution, and affected items, giving you a clear scope of the problem.

Real-World Examples of AI-driven Solutions

But don't just take our word for it. Many Juniper customers have experienced the benefits of AI-driven networks firsthand. For example, Devin Miller from Seattle Public Schools highlights the ability of Mist APs to communicate with neighboring APs via Bluetooth, even when there's no cloud connectivity. This feature has saved them significant time and allowed them to track and address AP issues effectively.

Another customer, Brad from a retail store chain, emphasizes how the Mist APs' ability to communicate with neighbors via Bluetooth has revolutionized their troubleshooting process. Previously, they had difficulties identifying APs that were not functioning properly. Now, with the insights provided by AI-driven networks, they can easily track and address issues, ensuring a seamless network experience.

The Benefits of Mist APs

Mist APs are designed to work together, solving problems and providing a reliable network experience. They offer insights that go beyond the traditional "the light is on" approach. For example, Mist APs can detect issues such as a lack of Ethernet link, providing valuable information for troubleshooting. This level of visibility ensures that network problems are quickly identified and resolved, improving overall network performance.

Marvis: Your Virtual Network Assistant

In addition to Mist APs, Juniper offers Marvis, your very own Virtual Network Assistant. Marvis is an AI-powered assistant that can provide answers to network-related questions and help troubleshoot issues. Whether you want to know how Bob's WiFi is performing or need insights into a specific user's issue, Marvis is there to assist you. By integrating AI as an interface, Juniper brings a digital concierge into your network management process.

Empowering Proactive Network Management

With AI-driven networks and tools like Mist and Marvis, you can take a proactive approach to network management. Instead of reacting to help desk tickets and firefighting network issues, you can identify and address potential problems before they impact users. By leveraging the deep insights provided by AI, you can optimize network performance, reduce troubleshooting time, and ensure a seamless user experience.

Conclusion

In conclusion, AI-driven networks have the potential to revolutionize network management. With deep insights, real-time monitoring, and AI-powered assistants like Marvis, you can gain full visibility into your network, prevent trouble tickets from piling up, and ensure a reliable and optimized network experience for all users. Don't settle for "the WiFi sucks" - demand more from your network and embrace the power of AI. Join us for one of our Wireless Wednesday demos to see our AI-driven solutions in action.