Unveiling the Impactful Role of Kimberly Graham at Sage

Table of Contents

1. Introduction
2. The Role of Kimberly at Sage
3. The Impact of Kimberly's Role
4. Customer-Centric Approach
5. Kimberly's Leadership Style
6. Obstacles and Challenges
7. Kimberly's Hobbies and Passions

Introduction

In this article, we will be exploring the role of Kimberly, Director of AI Transformation at Sage. We will Delve into the responsibilities of her role, the impact she aims to have, her customer-centric approach, leadership style, and how she overcomes obstacles. Lastly, we will uncover her passions and hobbies outside of work.

The Role of Kimberly at Sage

Kimberly's role at Sage is that of the Director of AI Transformation. She joined the CGI Labs team, a specific department within Sage, a year and a half ago. As part of the engineering team, her focus shifted from sales and marketing to exploring the future capabilities of Sage's product line. This transition has enabled her to be more forward-looking rather than working with what is currently available.

The Impact of Kimberly's Role

Kimberly's primary responsibilities in AI transformation revolve around upscaling and preparing the business, as well as customers, to be AI-enabled. She is excited about making a difference by applying technology to enhance Sage's products. With the implementation of AI, Kimberly envisions a shift towards a more forward-facing approach for their customers, allowing them to be proactive rather than reactive.

Customer-Centric Approach

At Sage, the customer is at the center of everything they do. Kimberly ensures a customer-centric framework by involving customers and partners throughout the development process. Through interviews and engaging them in beta and early adopter processes, Kimberly gains valuable insights into their pain points and challenges. This approach allows her team to develop solutions that streamline processes and help customers be more strategic in their roles.

Kimberly's Leadership Style

Over her extensive career at Sage, Kimberly's leadership style has evolved and adapted. As part of the CGI Labs team, she has embraced a mindset of trial and error, experimentation, and learning from failures. This shift from seeking perfection to embracing experimentation has allowed her to Apply lessons learned and impact her team positively. Kimberly believes in adapting her leadership style to individual team members' working styles and experiences, rather than following a one-size-fits-all approach.

Obstacles and Challenges

Embracing an experimentation mindset was a challenge for Kimberly when she first took on her role. Coming from a background that valued perfection, she had to adjust to a different way of thinking. However, once she embraced the safety net of trial and error, she was able to overcome obstacles and move forward. This change in mindset provided her with the freedom to try new things and Seek support when needed.

Kimberly's Hobbies and Passions

Outside of work, Kimberly and her family enjoy the outdoors. Having relocated to northern Idaho three years ago, they take AdVantage of their proximity to natural landscapes. They love exploring new trails, mountains, rivers, lakes, and discovering the history of the region. Spending time outdoors is a way for Kimberly and her family to relax, rejuvenate, and Create lasting memories.

FAQ

Q: What is Kimberly's role at Sage? A: Kimberly is the Director of AI Transformation at Sage.

Q: How does Kimberly ensure a customer-centric framework? A: Kimberly involves customers and partners throughout the development process, seeking their input and feedback to understand their pain points and challenges.

Q: How has Kimberly's leadership style evolved? A: Kimberly's leadership style has shifted towards a mindset of trial and error, embracing experimentation and learning from failures.

Q: What obstacles did Kimberly face in her role? A: Initially, Kimberly struggled to adopt the experimentation mindset but overcame this obstacle by recognizing the benefits it brought and seeking support when needed.

Q: What are Kimberly's hobbies outside of work? A: Kimberly enjoys spending time outdoors with her family, exploring trails, mountains, rivers, lakes, and immersing themselves in the history of the region.