Discover the fascinating world of Leap Motion with Q&A
Table of Contents
- Introduction
- The Delays and Software Issues
- Focusing on Polishing and Testing
- The Importance of Launching Successfully
- Becoming a Beta Tester
- The Future of the Leap Motion Device
- Addressing Market Traction Loss
- Integration with Different Devices
- A Commitment to Communication and Transparency
- Rewarding Early Pre-Order Customers
- The Impact on Partnerships with Best Buy and HP
The Delays and Software Issues
It is a Thursday evening, and the anticipation in the room is palpable. The company's CEO stands before a group of eager supporters, ready to address their concerns about a recent delay in the launch of their highly anticipated product. With a genuine tone of regret and determination, he begins to explain the reasons behind the delay, assuring the audience that their commitment to delivering a Flawless product remains steadfast.
In response to a question about the cause of the delay, the CEO explains that the issue is not a hardware problem, as many had initially presumed. Contrary to their predictions a year ago, the hardware has proven to be stable and mature, with 600,000 devices already shipped. The focus now lies on perfecting the software, as the company believes that delivering a flawless user experience is paramount to proving the true potential of their innovative technology.
Focusing on Polishing and Testing
The CEO further elaborates on the software issue, emphasizing that it is not attributable to one specific problem. Instead, it is a desire to improve every aspect of the software to ensure an exceptional user experience. This includes rigorous testing and meticulous polishing to showcase the accuracy and precision the Leap Motion device offers in interacting with computers. The CEO acknowledges the frustration that arises from the delay but maintains that the extra time and effort invested in the polish will be instrumental in making a compelling case to the world.
Addressing the possibility of offering users the option to receive the device sooner, the CEO explains the company's intention to conduct internal testing and Gather feedback from developers who will be utilizing the device's features. While they are evaluating the best approach to engage more users, the CEO emphasizes the company's dedication to maintaining their standards of excellence. The ultimate goal is to provide users with a magical experience, one that allows them to seamlessly Interact with their computers without any reminders that a device stands between them and their work.
The Importance of Launching Successfully
A concerned audience member raises a valid question about the potential loss of market traction caused by the delay, particularly with competitors emerging on the horizon. The CEO responds by emphasizing their strategy to ensure the success of the leap motion platform. He believes that making the initial launch a resounding triumph is crucial to convincing the general public of the capabilities and advantages of interacting with computers in this innovative way. To achieve this objective, the delay and additional polish are necessary. In the CEO's eyes, it is a difficult but essential decision to secure the platform's long-term success.
Becoming a Beta Tester
Curiosity arises among the audience regarding the opportunity to become a beta tester for the device. The CEO clarifies that beta testing will not be a paid program, as their focus is on ensuring the best product possible rather than charging users for the privilege. The Current beta test involves 10,000 devices with developers primarily testing the software development kit (SDK). However, at the end of the testing process, they plan to invite members of the leap motion community and pre-order customers to participate in the beta program. The selection process will prioritize diversity to gather feedback from users with different backgrounds and computer setups.
The Future of the Leap Motion Device
A forward-thinking audience member queries the possibility of the Leap Motion device being compatible with multiple monitors. The CEO acknowledges the prevalence of multi-monitor setups among power users and assures the audience that supporting multiple monitors is a priority. While it may not be an official feature in the initial release, the company aims to incorporate this functionality soon after, as it is a prevalent demand among their target audience.
Expanding on the potential applications of the device, the CEO Hints at the possibility of integrating the Leap Motion technology into various form factors, including head-mounted displays and other untapped areas of technology. Their focus lies not only on current form factors but also on creating new ones that maximize the advantages of their innovative technology.
A Commitment to Communication and Transparency
The topic of communication arises as audience members express their desire for more frequent updates regarding the progress of the product. The CEO acknowledges their missteps in effectively communicating the progress, changes, challenges, and victories of the project to the community. Recognizing the need for transparency and engagement, he promises to open more channels of communication and provide regular updates on the product's development. It is crucial for the company to include the community in the process and ensure there are no surprises. The CEO is committed to making their progress more visible and inviting community members to share their experiences, challenges, and feedback openly.
Rewarding Early Pre-Order Customers
A question of rewards for early pre-order customers Prompts an enthusiastic response from the CEO. He states that early pre-order customers are a vital part of the community, and their commitment deserves recognition. The company's plan is to deliver the device to pre-order customers well in advance of other retail outlets like Best Buy and Amazon. Additionally, early pre-order customers will receive a ten-dollar discount compared to the retail price. The CEO recognizes the importance of making pre-order customers feel valued and involved throughout the process by ensuring constant access and communication.
The Impact on Partnerships with Best Buy and HP
Concerns are expressed regarding the impact of the delay on partnerships with Best Buy and HP. The CEO reassures the audience that these partnerships remain unaffected, with only the timing shifting back. The devices will still be available through these partners, as originally planned, and the relationships with Best Buy and HP are ongoing and solid. However, it is acknowledged that customers who pre-ordered directly through the Leap Motion Website will receive their devices sooner than those who opt to purchase from retail stores.
Conclusion
The CEO concludes the session by expressing gratitude and appreciation for the community's support. He acknowledges the challenges faced, the mistakes made, and the lessons learned throughout the Journey thus far. As the company moves forward, they remain committed to delivering a truly exceptional product and improving communication with their community. The delay, while frustrating, is a necessary step towards achieving their grand vision of revolutionizing the way people interact with computers. The CEO reiterates the importance of trust, communication, and collaboration as they Continue to strive towards creating a future where technology seamlessly integrates into the lives of people from all walks of life.