Discover the Ultimate Condo Management Solution

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Discover the Ultimate Condo Management Solution

Table of Contents

  1. Introduction
  2. Overview of Condo Control
  3. The 2020 Highlights of Condo Control
    • Amenities Booking Feature Overhaul
    • Announcement Feature Improvements
    • Unit File Enhancements
    • Service Request Module Updates
    • Tasks Functionality Improvements
    • Violation Tracking Module
    • Mobile App Updates
    • Payment Options and Reporting Module
    • Security and Concierge Enhancements
    • Virtual Meeting Feature
    • Asset Management Module Addition
    • User Badge Functionality

The 2020 Highlights on What We Have Done

In this article, we will be discussing the exciting highlights of Condo Control in 2020. Condo Control is a comprehensive software platform that helps condominiums and HOAs manage their operations efficiently. From amenities booking to security management, Condo Control offers a wide range of features to enhance the resident experience and streamline administrative tasks.

1. Amenities Booking Feature Overhaul

One of the major highlights of 2020 was the overhaul of the amenities booking feature. This significant update introduced several improvements Based on feedback from users. The new version allows administrators to customize amenities directly from the setup pages. They can add photos, set rules, define time slots, and even specify terms and conditions for residents. The booking process has also been Simplified, with residents being able to view amenity availability, select their preferred time slots, and electronically agree to the terms and conditions.

2. Announcement Feature Improvements

The announcement feature received substantial enhancements in 2020. Users now have access to a wider range of templates for different purposes. The increased template offerings make it easier for administrators to communicate important messages to residents effectively. Additionally, the email editor has been improved to allow for the insertion of pictures into announcements. A fully functioning Spell check has also been added, ensuring error-free communication.

3. Unit File Enhancements

The unit file module, which serves as the Core database of Condo Control, received significant updates in 2020. The search capability has been improved, allowing for easier and faster retrieval of user and unit information. Admins now have the ability to Archive units and reactivate them if needed. The advanced deletion and activation of users feature allows for easy management of user accounts in advance, streamlining administrative processes.

4. Service Request Module Updates

The service request module, which facilitates communication between residents and management, has been enhanced with several features. Custom request types can now be enabled, allowing for the presetting of common topics to provide residents with immediate information. Macros can be utilized to save and send common email responses, saving time and ensuring consistent communication. The introduction of FAQs helps residents find answers to common questions, reducing the need for service requests.

5. Tasks Functionality Improvements

The tasks functionality has been enhanced to provide more flexibility and efficiency. Admins now have the ability to assign tasks to groups and upload files for review. The voting and approval feature has also been added to the tasks module, allowing for streamlined decision-making processes. Reminders for upcoming deadlines can be set, ensuring tasks are completed on time.

6. Violation Tracking Module

A new feature introduced in 2020, the violation tracking module has been a valuable addition for administrators. It allows for the tracking and management of unit-related violations. Customizable templates for different violation stages can be set up, reporting on violations can be generated, and multiple violations can be logged at the same time. This module provides a proactive approach to maintaining compliance within the community.

7. Mobile App Updates

The mobile app received a visual overhaul in 2020, making it more customizable and user-friendly. Admin users can now customize the homepage layout by choosing the widgets to display. The addition of classified ads, discussion forums, and the file library on the mobile app provides residents with convenient access to important information. The make payment feature allows residents to easily pay for maintenance fees and other charges from their mobile devices.

8. Payment Options and Reporting Module

Condo Control introduced Rotessa as a new payment option, allowing for online payment via electronic funds transfer (EFT). This addition provides clients with more choices for accepting payments, complementing the existing credit card processor, Stripe. Reporting capabilities were also enhanced, providing admins with powerful tools to review and analyze real-time data. Reports can be filtered, customized, and exported for further analysis.

9. Security and Concierge Enhancements

The security and concierge features saw updates to improve efficiency and convenience. Mobile patrol capabilities were made available on both Android and iOS devices, allowing for easy log-in of visitors and Package tracking. User badges were introduced, allowing for secure identification of individuals entering the building. These enhancements enhance the overall security and visitor management experience.

10. Virtual Meeting Feature

A highly anticipated addition in 2020 was the virtual meeting feature. This add-on to the electronic voting feature provides an easy and secure way to Collect votes in advance of a meeting and facilitates voting during a live meeting. Zoom integration allows participants to see and hear the meeting proceedings, while a live moderator is available to assist the chairperson. This feature has been especially useful during the pandemic, enabling efficient and safe community decision-making.

11. Asset Management Module Addition

Condo Control introduced the asset management module to help manage various assets owned by management or residents. From boats and yachts to basketball hoops and portable air conditioners, this module allows for the tracking, verification, and customization of assets. Administrators can add unlimited custom fields to Create a comprehensive asset database, ensuring efficient management and maintenance.

12. User Badge Functionality

The user badge functionality was recently added to Condo Control, offering an additional layer of security and convenience. Administrators can associate barcodes with user passes, allowing for easy verification of individuals entering the building. Users have the option to print physical passes or download digital versions, which can be stored on their phones. The user badge feature simplifies access control and improves overall security measures.

Condo Control has made significant strides in 2020, introducing a wide range of enhancements and new features to streamline community management and improve resident satisfaction. With continuous innovation and a focus on client feedback, Condo Control remains committed to providing an efficient and user-friendly platform for the condominium and HOA industry.

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