Master the Art of IP/Ambit VoIP Phone with this Tutorial

Master the Art of IP/Ambit VoIP Phone with this Tutorial

Table of Contents:

1. Introduction
2. Understanding the IP Phone Buttons
3. Line Keys and Soft Keys
4. History and Missed Call Notifications
5. Busy Lamp Field (BLF) Keys
6. Voicemail Button and Voicemail Navigation
7. Conference and Hold Buttons
8. Headset and Mute Buttons
9. Speaker and Answer Buttons for Incoming Calls
10. Making Outgoing Calls
11. Navigating Multiple Calls
12. Transferring Calls
13. Volume Controls
14. Call Park Feature
15. Call Forwarding Options

Article: How to Use the Clearly IP Phone - A Comprehensive Guide

1. Introduction Welcome to our comprehensive guide on how to use the Clearly IP phone! In this article, we will walk you through the various buttons and features of the IP phone, providing you with a clear understanding of how to navigate and utilize its functions effectively. Whether you're a beginner or an experienced user, this guide will help you make the most out of your Clearly IP phone.

2. Understanding the IP Phone Buttons The IP phone is equipped with various buttons that enable easy navigation and access to its features. At the top left of your screen, you will find the line keys, which display your extension number. These line keys allow you to handle multiple calls with ease, and we'll explore this feature further later in the article.

3. Line Keys and Soft Keys The line keys are not the only buttons on the IP phone. At the bottom of your screen, you'll find the soft keys, which change depending on the state of your phone. When your phone is idle, it will display options related to call handling. However, when you're dialing a number or receiving a call, additional options will appear on the soft keys.

4. History and Missed Call Notifications The history button on the IP phone provides access to your phone's call history. If you have missed a call, a phone icon with a red X will flash at the top of your screen, indicating a missed call. By pressing the history button, you can view your call history and clear the missed call notification.

5. Busy Lamp Field (BLF) Keys Your Clearly IP phone may have BLF keys, also known as busy lamp field keys. These keys function as speed dial buttons for other extensions on your phone system. The BLF keys are convenient as they display a green light if the extension is available, and a red light if the extension is currently on a call. Dialing a BLF key will directly connect you to the corresponding extension.

6. Voicemail Button and Voicemail Navigation The envelope button on your Clearly IP phone serves as the voicemail button. When you have a new voicemail, the envelope button at the top of your screen will indicate it, accompanied by a flashing red light. Pressing the envelope button allows you to access your voicemail, where you may be prompted to enter a password. Once inside your mailbox, voice prompts will guide you through the navigation. For example, pressing 1 lets you listen to new messages, while pressing 7 deletes the current message. You can also customize your voicemail greetings by pressing 0.

7. Conference and Hold Buttons The IP phone is equipped with a conference button, represented by multiple people icons. This button enables you to merge multiple calls into a conference call. When you have an incoming call while on a call, you can answer the second call by pressing the corresponding line key, placing the original caller on hold. The hold button can also be used to manually put a call on hold.

8. Headset and Mute Buttons If you are using a headset with your Clearly IP phone, you can activate the headset audio by pressing the button with the headphones icon. This allows you to have hands-free conversations. Meanwhile, the button with a microphone crossed out represents the mute button. When pressed during a call, it mutes your voice temporarily, enabling you to listen without being heard.

9. Speaker and Answer Buttons for Incoming Calls The speaker button on your IP phone serves two functions. When you receive an incoming call, pressing the speaker button answers the call and switches the audio to the speakerphone. If the handset is in the cradle, pressing the speaker button ends the call. To answer a call, you can simply pick up the handset or press the "answer" button on the screen.

10. Making Outgoing Calls Making an outgoing call on the Clearly IP phone is simple. Dial the intended number or extension using the keypad, and press the send button to initiate the call. If you have a number saved to one of the speed dial buttons located on the screen, you can also press the corresponding button to start the call.

11. Navigating Multiple Calls When you're on a call and another call comes in, the IP phone provides multiple line keys to help you navigate between calls. You will hear a beep and see the second line key light up to indicate incoming calls. To answer the second call, simply press the line key, which will place the first caller on hold automatically. You can switch back and forth between the calls by using the line keys.

12. Transferring Calls The Clearly IP phone offers three ways to transfer calls: blind transfer, attended transfer, and voicemail transfer. Blind transfer allows you to transfer a call directly to another phone without speaking to the recipient first. By pressing the transfer button, dialing the desired extension, and pressing transfer, the call will be transferred. Similarly, you can use the transfer button to achieve the same result. For a blind transfer to a BLF key, press the BLF key while on the call.

13. Volume Controls The volume controls on the Clearly IP phone are located below the screen. These controls allow you to adjust the volume of your ringtone as well as the volume during phone calls. When the handset is in the cradle, pressing the volume buttons adjusts the ringer volume. Pressing the speaker button activates speakerphone, and the volume buttons then adjust the speaker volume. When the handset is off-hook, pressing the volume button adjusts the handset volume.

14. Call Park Feature The call park feature on the Clearly IP phone enables you to put a call on hold at one phone and continue the conversation from any other phone. To park a call, simply press the call park key, and the caller will be placed on hold in the parking lot. The parking lot key will turn red to indicate the call is on hold. Any phone can pick up the call by pressing their call park key, or by dialing the parking lot number if their phone does not have a call park button.

15. Call Forwarding Options The Clearly IP phone provides call forwarding options, allowing you to redirect incoming calls to another number or extension. The three call forward options available are "always forward," which forwards all calls, "busy forward," which forwards calls when you are on a call, and "no answer forward," which forwards calls after ringing for a specified duration. You can enable call forward mode by accessing the menu, selecting call forward, and choosing the desired option. To disable call forwarding, go back to the call forward options and select disable.

In conclusion, the Clearly IP phone offers a range of features and functions that can enhance your calling experience. By understanding the various buttons and knowing how to navigate through the phone's features, you can make the most out of this powerful communication tool.

Highlights:

• Introduction to the Clearly IP phone and its features
• Understanding the IP phone buttons and their functions
• Exploring line keys and soft keys for call handling
• Accessing call history and managing missed call notifications
• Utilizing BLF keys for speed dialing and extension monitoring
• Accessing voicemail and customizing voicemail greetings
• Using conference and hold buttons for call management
• Activating headset and mute functions for convenience
• Answering incoming calls and switching between speakerphone and handset modes
• Making outgoing calls and utilizing speed dial buttons
• Navigating multiple calls with line keys
• Transferring calls through blind transfer, attended transfer, and voicemail transfer
• Adjusting volume controls for ringtones and call audio
• Using the call park feature to hold calls and retrieve them from other phones
• Forwarding calls to different numbers or extensions
• Enhancing the calling experience with the Clearly IP phone

FAQ:

Q: How do I access my voicemail on the Clearly IP phone? A: Press the envelope button on the phone, enter your voicemail password when prompted, and follow the voice prompts to navigate your voicemail.

Q: Can I customize my voicemail greetings on the Clearly IP phone? A: Yes, press 0 while in your voicemail to access the options for customizing your voicemail greetings.

Q: How do I transfer a call to another extension on the Clearly IP phone? A: Press the transfer button, dial the desired extension, and press transfer. You can also achieve the same result by using the transfer button or pressing the BLF key for the target extension.

Q: Can I merge multiple calls into a conference on the Clearly IP phone? A: Yes, simply press the conference button on the phone to merge multiple calls into a conference call.

Q: How do I adjust the volume on the Clearly IP phone? A: Use the volume controls located below the screen to adjust the volume of your ringtone and call audio.