Troubleshooting Internal Server Error in Elementor

Troubleshooting Internal Server Error in Elementor

Table of Contents

1. Introduction
2. Understanding the Internal Server Error in Elementor
3. Steps to Debug the Internal Server Error
   • 3.1 Checking System Info in Elementor
   • 3.2 Checking PHP Memory Limit
   • 3.3 Checking WP Memory Limit
   • 3.4 Checking Number of Posts and Revisions
4. Testing PHP Memory Limit
5. Checking WP Memory Limit
6. Clearing Post Revisions
7. Manual Method to Limit Post Revisions
8. Verifying the Fix
9. Conclusion

Introduction

In this tutorial, we will be addressing the internal server error issue that occurs in Elementor when trying to update a Website. We will explore the causes of this error and provide step-by-step instructions on how to debug and resolve it. By following these steps, You will be able to fix the internal server error and Continue making changes to your Elementor-built website without any disruptions.

Understanding the Internal Server Error in Elementor

Before we dive into the debugging process, it's essential to understand what the internal server error in Elementor signifies. This error typically occurs when you click on the update button, leading to the display of the Internal Server Error message. This error message can hinder your progress and affect your ability to make updates to your website. However, by following the steps outlined in this tutorial, you will be able to overcome this issue successfully.

Steps to Debug the Internal Server Error

To resolve the internal server error in Elementor, we will follow a series of steps that involve checking system information, PHP memory limit, WP memory limit, and the number of posts and revisions on your WordPress website. By thoroughly examining each of these components, we can pinpoint the cause of the error and implement the necessary fixes to restore functionality to your Elementor dashboard.

3.1 Checking System Info in Elementor

To begin, we will check the system information provided by Elementor. This will ensure that all components are up to date and functioning correctly. Access the system info page in Elementor, which will provide valuable insights into your server environment. Pay close Attention to any red flags, such as PHP version or input wars. If any issues are detected, they will need to be addressed at the server level.

3.2 Checking PHP Memory Limit

One common cause of the internal server error is an exhausted PHP memory limit. We will test this hypothesis by checking the PHP memory limit on your website. By accessing the PHP info file within your website's directory, we can verify the PHP version and memory limit. If the memory limit is below the recommended threshold, you will need to increase it to eliminate any memory-related issues.

3.3 Checking WP Memory Limit

Alongside the PHP memory limit, we also need to verify the WP memory limit. The WP memory limit should ideally be set at 256M when using the Elementor theme. By accessing the system info page in Elementor, we can check the Current WP memory limit. If it falls below the recommended threshold, this may contribute to the internal server error.

3.4 Checking Number of Posts and Revisions

Lastly, we will assess the number of posts and revisions on your WordPress website. Excessive post revisions can impact the performance and stability of your website. By examining the pages within your website and using Elementor's editing capabilities, we can identify if any specific pages are causing the internal server error. If a particular page exhibits the error while others do not, clearing the revisions for that page may resolve the issue.

Testing PHP Memory Limit

To validate the PHP memory limit, we will Create a php.ini file in the website's directory and test the PHP memory using the phpinfo() function. By navigating to the file using its URL, we can examine the PHP version and memory limit. If the memory limit appears to be adequate, we can move on to the next step.

Checking WP Memory Limit

In this step, we will verify the WP memory limit by accessing the system info page in Elementor. Scroll down to the memory limit section to examine the current value. If the limit is 256M or higher, the WP memory limit is not the cause of the internal server error and we can proceed to the next step.

Clearing Post Revisions

If the internal server error persists, we need to clear the post revisions, specifically for the pages causing the error. While various plugins are available to perform this task, we will demonstrate a manual method using the wp-config file. By modifying the wp-config file and setting a limit on the number of revisions, we can effectively manage the revisions and reduce any potential conflicts or errors.

Manual Method to Limit Post Revisions

To manually limit the number of post revisions, we will edit the wp-config file and include code that specifies the maximum allowable revisions. By adding this code to the wp-config file and saving it, we can restrict the number of revisions to a desired value. This manual approach ensures that we do not need to rely on additional plugins and keeps the website free of unnecessary bloat.

Verifying the Fix

Once the wp-config file has been updated and the post revisions have been limited, we will verify if the internal server error has been resolved. By accessing the affected pages and attempting to make changes using Elementor, we can determine if the error has been successfully resolved. If the update button functions as expected without displaying the internal server error, the fix has been implemented successfully.

Conclusion

In this tutorial, we have addressed the internal server error issue in Elementor and provided a comprehensive guide to debug and resolve the problem. By following the steps outlined in this tutorial, you should now be able to identify the cause of the error and implement the necessary fixes to restore functionality to your Elementor-built website. Remember to always check system info, verify PHP and WP memory limits, and manage post revisions to ensure a smooth and error-free experience with Elementor.