Unlocking Chat Features and Mastering Dashboard - Sendbird101
Table of Contents
- Introduction
- Chat Features
- Push Notifications
- Multi-device Support
- Moderation
- Profanity Filtering
- User Blocking and Reporting
- Web Hooks
- Sendbird Dashboard
- Account Management
- Usage Statistics
- Application Settings
- Automated Messages
- Premium Features
- Moderation Tools
Introduction
Welcome to the Sendbird 101 guide! In this article, we will explore the various chat features and functionalities offered by Sendbird, as well as the capabilities of the Sendbird dashboard. Whether You are a developer looking to implement chat functionality into your application or a moderator managing a communication platform, this guide will provide you with all the necessary information to get started.
Chat Features
Sendbird offers a range of chat features that enhance real-time communication between users. Let's take a closer look at some of these features.
Push Notifications
Push notifications play a crucial role in keeping users informed and engaged. With Sendbird, you can easily integrate push notifications for iOS, Android, and Huawei devices using APNS and FCM. By registering the device token, users will receive push notifications even when they are offline or using multiple devices.
Multi-device Support
Sendbird's multi-device support ensures that users can seamlessly switch between different devices without missing any important updates. You have the flexibility to choose whether push notifications should be sent to users across all devices or only when they are actively using a specific device.
Moderation
Moderation is essential for maintaining a healthy and safe environment for users. Sendbird provides powerful moderation tools that allow operators to manage channels, send admin messages, ban, and mute users. User-level moderation enables users to block other users and report inappropriate content.
Profanity Filtering
To prevent the use of inappropriate or sensitive words within your application, Sendbird offers profanity filtering. This feature not only filters out explicit language but also allows you to ban specific words or domains from being used in messages.
User Blocking and Reporting
Sendbird enables users to block other users, providing them with the ability to control their interactions within the platform. Additionally, users can report other users, channels, or messages for inappropriate content. This ensures that users feel safe and protected while using your application.
Web Hooks
Sendbird supports web hooks, allowing you to listen to various events and integrate them with your own services. Whether you want to perform post-processing, business intelligence, or third-party integrations, web hooks provide you with the flexibility to customize and enhance the functionality of your application.
Sendbird Dashboard
The Sendbird dashboard is a centralized platform that enables you to manage your application settings and monitor the performance of your chat system. Let's explore some of the features offered by the dashboard.
Account Management
The Sendbird dashboard provides comprehensive account management capabilities. You can control user access through roles and permissions, invite users to the dashboard, and define their level of functionality within the Sendbird ecosystem.
Usage Statistics
Monitor the usage statistics of your chat system directly from the dashboard. Gain insights into monthly active users, peak connections, message counts, and other Relevant statistics. These metrics allow you to evaluate the performance of your application and make informed decisions.
Application Settings
Customize your application settings within the Sendbird dashboard. Set up push notifications, define access token policies to manage user authentication, specify allowed domains, and control chat history visibility. The dashboard empowers you to tailor the chat experience according to your application's requirements.
Automated Messages
Sendbird automates various messages, such as user join and user leave notifications, to enhance the user experience. You can configure which automated messages should be sent from Sendbird and Create a seamless communication flow within your application.
Premium Features
Sendbird offers a range of premium features to further enrich your chat system. Moderation tools enable dashboard moderators to view and moderate conversations happening in open channels and group channels. These tools allow you to ban and mute users, delete messages, freeze channels, and send administrative messages.
Moderation Tools
Dashboard moderators have access to powerful moderation tools that enable them to maintain control over chat conversations. With the ability to view messages, Channel members, and channel details, moderators can effectively manage and moderate discussions happening within the platform.
Conclusion
In this Sendbird 101 guide, we have explored the various chat features and functionalities offered by Sendbird. From push notifications to moderation tools, Sendbird provides a comprehensive solution to enhance real-time communication. The Sendbird dashboard offers powerful management capabilities, allowing you to customize settings, monitor usage statistics, and utilize premium features. Start building your chat application or managing your communication platform with Sendbird today!
FAQ
Q: Can I customize the automated messages sent by Sendbird?
A: Yes, you have the flexibility to configure which automated messages should be sent from Sendbird. This includes user join, user leave, and other system-generated messages.
Q: Does Sendbird provide profanity filtering?
A: Yes, Sendbird offers profanity filtering to prevent the use of inappropriate or sensitive words within your application. This feature can be customized according to your specific requirements.
Q: Can I integrate web hooks with my own services?
A: Absolutely! Sendbird supports web hooks, allowing you to listen to various events and integrate them with your own services. This enables you to perform post-processing, business intelligence, or third-party integrations.
Q: How can I manage and moderate conversations within my application?
A: The Sendbird dashboard provides powerful moderation tools for managing and moderating conversations. Dashboard moderators have the ability to view messages, ban and mute users, delete messages, freeze channels, and send administrative messages.
Q: Can I control user access and permissions within the Sendbird dashboard?
A: Yes, the Sendbird dashboard allows you to control user access and permissions. You can invite users to the dashboard and define their level of functionality within the Sendbird ecosystem.
Q: How can I contact Sendbird support for assistance?
A: You can easily contact Sendbird support through the dashboard. If you need help or have any questions, don't hesitate to reach out to their support team.
Q: Can I monitor the performance of my chat system from the Sendbird dashboard?
A: Yes, you can monitor the performance of your chat system directly from the Sendbird dashboard. Gain insights into usage statistics, monthly active users, peak connections, and message counts to evaluate the effectiveness of your application.