Effortlessly Record and Transcribe Phone Calls with the Trenton Mobile App

Table of Contents

1. Introduction
2. How to Use the Trenton Mobile App
   1. Recording Calls
      • Consent and Legal Considerations
      • Making a Call
      • Pause and Restart Recording
      • Saving and Transcribing Recordings
   2. Recording from Your iPhone
      • Ensuring Quality Audio
      • Marking Important Moments
      • Saving and Transcribing Files
   3. Importing Audio from Your iPhone
3. Exploring the Trenton Mobile App
   1. Recent Transcriptions
   2. Filtering and Playback
   3. Collaborating and Sharing
   4. Managing Your Account
4. Conclusion

📱 How to Use the Trenton Mobile App

The Trenton mobile app provides a simple and convenient way to Record and transcribe phone calls directly from your iPhone. Whether you need to document important conversations or capture valuable information, using the Trenton app makes it easy. In this guide, we will walk you through the process of using the Trenton mobile app effectively, giving you the ability to record calls, save and transcribe recordings, and explore all the features it has to offer.

🎙️ Recording Calls

Consent and Legal Considerations

Before you start recording calls, it's essential to be aware of the laws regarding call recording in your country or region. Call recording laws vary, and it is your responsibility to ensure compliance with the regulations in your area. Once you have familiarized yourself with the legal requirements, you can proceed with using the Trenton app.

Making a Call

To record a call using the Trenton app, simply tap on the "Call Recording" option at the bottom of the screen. If it's your first time using this feature, you'll receive a message regarding consent and legal considerations. After acknowledging the message, you can select the country and dial the number you wish to call. You can also choose a contact from your phonebook. The app provides clear information about the charges associated with the call per minute, allowing you to make informed decisions.

Pause and Restart Recording

Once the call starts, the recording does not begin automatically. Instead, you will hear a voice Prompt notifying you that the recording will start when initiated by the caller. Depending on your location, you might need to obtain consent from the person you're calling. To start the call recording, tap the record button. If you need to pause or restart the recording at any point, you can do so with the pause button.

Saving and Transcribing Recordings

After the call is completed, you can give it a name and select the "Save" option. The recording is automatically saved in the cloud, eliminating the need for immediate action. If you wish to have the call transcribed by Trenton, you can tap the "Transcribe" button. The transcribed recording will be available either within the "Trim" tab or the desktop app as soon as the Transcription process is complete. Please note that there may be a small additional charge for this feature. To top up your credit, you can tap on the "Top-up" option and enter the desired amount.

🎙️ Recording from Your iPhone

Another way to record with the Trenton app is by utilizing your iPhone's capabilities. This method is particularly useful when you are in the same room as the other person and want to capture live audio.

Ensuring Quality Audio

For the best quality of audio and transcription, ensure that your mobile device is close to the person speaking and that there is minimal background noise. By optimizing the audio conditions, you increase the chances of receiving accurate transcriptions from Trenton.

Marking Important Moments

When using the Trenton app to record live audio, you have the option to drop markers to highlight important moments during the conversation. This feature allows you to easily identify and access specific parts of the recording at a later time.

Saving and Transcribing Files

Once you have finished recording, tap the "Save" button and provide a name for the file. Afterward, select the "Transcribe" option. In this screen, you can choose your preferred language and enable features like "Vocab Builder." Once you tap "Transcribe," the file will be sent directly to Trenton for processing. When the transcription is complete, you can view and playback the file within the iPhone app or on the web. If you wish to correct any machine-generated transcription errors, you can do so by accessing your Trenton account on a laptop or desktop computer.

🎙️ Importing Audio from Your iPhone

In addition to recording calls or live audio within the Trenton app, you can also import audio files from your iPhone for transcription. To do this, tap on the "Import" option and locate the desired file. Select the file, choose the language, and indicate your preferences for features like "Vocab Builder." Tap "Transcribe" to send the file to Trenton for processing.

📱 Exploring the Trenton Mobile App

Now that you know how to use the key features of the Trenton mobile app, let's take a closer look at some other functionalities.

🗂️ Recent Transcriptions

In the "Recent Transcriptions" section of the app, you can find a list of your most recent transcribed files. The list is ordered with the most recently edited file appearing at the top. You can filter the files to show only transcribed or untranscribed recordings, allowing you to easily locate specific files based on their current status.

▶️ Filtering and Playback

By tapping on a transcribed file within the app, you can access playback options for both audio and video files. This feature enables you to review the content of the recording and verify its accuracy. Additionally, you can view highlights and markers associated with the specific file.

👥 Collaborating and Sharing

If you need to share a transcription with collaborators or colleagues, the Trenton mobile app provides seamless sharing options. Simply swipe left on the file you want to share, select the "Share" option, enter the email addresses of the recipients, assign permissions, and tap the share button. This functionality allows for efficient collaboration and easy distribution of important information.

⚙️ Managing Your Account

Within the "Account" section of the Trenton mobile app, you have access to various account management features. You can keep track of your call credit, change users if you have multiple accounts, and customize your preferences for the app. These options allow you to personalize your Trenton experience according to your needs and preferences.

Conclusion

Using the Trenton mobile app offers a range of features and functionalities that simplify the process of recording and transcribing phone calls. With clear instructions, legal considerations, and options for both Call Recording and live audio recording, you can choose the most appropriate method for your needs. Explore the additional features of the app, such as filtering, playback, collaboration, and account management, to maximize your productivity and efficiency. If you have any questions or need assistance while using the Trenton mobile app, don't hesitate to contact our support team at support@trenton.com.

Highlights

• The Trenton mobile app provides a simple way to record and transcribe phone calls directly from your iPhone.
• Legal considerations and consent are essential before recording calls to ensure compliance with local laws.
• The app allows you to make calls, pause and restart recordings, and save and transcribe recordings effortlessly.
• You can also record live audio from your iPhone, mark important moments, and save and transcribe the files.
• Importing audio files from your iPhone for transcription is another convenient feature.
• The app offers additional functionalities such as filtering, playback, collaboration, and account management.

FAQ

Q: Are there any legal considerations while using the Trenton mobile app to record calls? A: Yes, it's important to be aware of the call recording laws in your country or region and ensure compliance with them.

Q: Can I pause and restart recordings while using the Trenton mobile app? A: Yes, the app allows you to pause and restart recordings at any point during the call.

Q: How can I access my transcribed recordings from the Trenton mobile app? A: Once the transcription is complete, you can view and playback the recordings within the app or on the web.

Q: Can I share transcriptions with others using the Trenton mobile app? A: Yes, the app provides sharing options that allow you to collaborate and distribute transcriptions to others via email.

Q: How can I manage my Trenton account through the mobile app? A: Within the app's "Account" section, you can keep track of call credit, change users, and customize your preferences.