Work from Home as a Virtual Receptionist with Smith.ai

Table of Contents

Introduction

• Welcome to Smith.ai
• Virtual Receptionist Job

Job Description

• Remote Work
• Calls and Web Chats
• Message Taking
• Appointment Booking
• Payment Collection
• Call Transferring
• Business Information

Qualifications

• Strong Typing and Multitasking Skills
• High-Speed Internet Access
• Flexible Work Hours
• Quiet Work Environment
• Professional and Confident Communication
• Proficient Computer Skills
• Fluent in English

Requirements

• Personal Desktop or Laptop Computer
• Google Chrome Installed
• Minimum 8GB RAM
• Display Resolution of 1024x768
• Reliable Broadband Internet Connection
• Minimum Typing Speed of 40 WPM
• Headset with Microphone

Job Details

• 24/7 Availability
• Full-Time and Part-Time Positions Available
• Shifts Broken into 2-5 Hour Blocks
• Starting Pay of $15/hour
• Bilingual Agents Paid $16/hour
• Paid Training
• Healthcare Benefits for 30+ Hours/Week
• Employee Referral Bonus of $150

Application Process

• Three Assessments
• Typing Test
• Grammatical and Met Test
• Mock Situation Test

Conclusion

• Apply Today
• More Work from Home Jobs Coming Soon

Welcome to Smith.ai

Are You looking for a work from home job that allows you to use your strong communication and multitasking skills? Look no further than Smith.ai, a company seeking virtual receptionists to handle calls and web chats for a variety of businesses and professionals.

Virtual Receptionist Job

As a virtual receptionist for Smith.ai, you will be responsible for taking messages, screening clients, booking appointments, collecting payments, transferring calls, understanding company information, and contributing to the team's continued excellence. This 100% remote job allows you to work from the convenience of your own home.

Remote Work

Working remotely requires a few qualifications, including strong typing and multitasking skills, high-speed internet access, the ability to work flexible hours in a quiet setting, and professional and confident communication with clients. You should also be a proficient and confident computer user and speak smoothly and confidently in English.

Calls and Web Chats

As a virtual receptionist, you will be handling calls and web chats for a variety of different businesses and professionals. This requires you to be a professional and confident communicator with clients, as well as a multitasker who can balance serving clients directly and being resourceful in navigating new things.

Message Taking

One of your primary responsibilities as a virtual receptionist will be taking messages for clients. This requires you to be an excellent listener and to understand the needs of the client.

Appointment Booking

Another important responsibility is booking appointments for clients. This requires you to be organized and efficient, as well as to have a good understanding of the client's needs.

Payment Collection

As a virtual receptionist, you will also be responsible for collecting payments from clients. This requires you to be comfortable with financial transactions and to have a good understanding of the client's payment policies.

Call Transferring

In addition to taking messages, booking appointments, and collecting payments, you will also be responsible for transferring calls to the appropriate person or department. This requires you to be an excellent communicator and to have a good understanding of the client's needs.

Business Information

As a virtual receptionist, you will also be responsible for understanding the business information of the clients you are working with. This requires you to be a quick learner and to have a good understanding of the client's industry.

Qualifications

To be considered for this job, you must have strong typing and multitasking skills, high-speed internet access, the ability to work flexible hours in a quiet setting, professional and confident communication with clients, proficient computer skills, and fluency in English.

Requirements

In addition to the qualifications listed above, you must also have a personal desktop or laptop computer with Google Chrome installed, a minimum of 8GB RAM, a display resolution of 1024x768, a reliable broadband internet connection, a minimum typing speed of 40 WPM, and a headset with a microphone.

Job Details

This job is available 24/7, and both full-time and part-time positions are available. Full-time positions require 40 hours per week, while part-time positions require a minimum of 25 hours per week. Shifts are broken into 2-5 hour blocks and are scheduled Based on the business needs of Smith.ai and the clients, as well as your availability.

Starting pay for this job is $15/hour, but if you are a bilingual agent who Speaks fluent English and Spanish, you can start at the rate of $16/hour. Paid training and healthcare benefits are available for agents working 30+ hours per week. If you are outside of the US, your starting entry-level rate is $11/hour.

Another great thing about this company is that there is an employee referral bonus of $150. If you know someone who would be an excellent fit for this job, you can refer them using your link and earn some extra cash.

Application Process

To apply for this job, you must complete three assessments. The first is a typing test, the Second is a grammatical and met test, and the third is a mock situation test. These assessments are designed to ensure that you have the skills necessary to be a successful virtual receptionist.

Conclusion

If you are looking for a work from home job that allows you to use your strong communication and multitasking skills, consider applying for a virtual receptionist position with Smith.ai. With flexible hours, competitive pay, and the ability to work from the convenience of your own home, this job is a great opportunity for anyone looking to work remotely. Apply today and start your Journey as a virtual receptionist with Smith.ai.

Highlights

• Virtual receptionist job with Smith.ai
• Remote work from home
• Calls and web chats for various businesses and professionals
• Message taking, appointment booking, payment collection, call transferring, and business information
• Strong typing and multitasking skills required
• High-speed internet access and quiet work environment necessary
• Professional and confident communication with clients
• Proficient computer skills and fluency in English required
• Personal desktop or laptop computer with Google Chrome installed required
• Minimum 8GB RAM and display resolution of 1024x768 required
• Reliable broadband internet connection and headset with microphone required
• Full-time and part-time positions available
• Starting pay of $15/hour, $16/hour for bilingual agents
• Paid training and healthcare benefits available for 30+ hours/week
• Employee referral bonus of $150 available
• Three assessments required for application process

FAQ

Q: What is a virtual receptionist?

A: A virtual receptionist is a remote worker who handles calls and web chats for various businesses and professionals. They take messages, book appointments, Collect payments, transfer calls, and provide business information.

Q: What qualifications do I need to be a virtual receptionist?

A: To be a virtual receptionist, you need strong typing and multitasking skills, high-speed internet access, the ability to work flexible hours in a quiet setting, professional and confident communication with clients, proficient computer skills, and fluency in English.

Q: What are the requirements for a virtual receptionist job with Smith.ai?

A: To work as a virtual receptionist with Smith.ai, you need a personal desktop or laptop computer with Google Chrome installed, a minimum of 8GB RAM, a display resolution of 1024x768, a reliable broadband internet connection, a minimum typing speed of 40 WPM, and a headset with a microphone.

Q: What is the starting pay for a virtual receptionist with Smith.ai?

A: The starting pay for a virtual receptionist with Smith.ai is $15/hour, but if you are a bilingual agent who speaks fluent English and Spanish, you can start at the rate of $16/hour.

Q: Are full-time and part-time positions available?

A: Yes, both full-time and part-time positions are available. Full-time positions require 40 hours per week, while part-time positions require a minimum of 25 hours per week.

Q: Is there an employee referral bonus?

A: Yes, there is an employee referral bonus of $150. If you know someone who would be an excellent fit for this job, you can refer them using your link and earn some extra cash.