Ultimate Solution to Fix PlayStation Network Sign-in Errors on PS4!

Table of Contents

1. Introduction
2. Checking for Updates on PlayStation 4
3. Restarting the PlayStation 4
4. Removing and Re-adding Your Account
5. Restoring Licenses
6. Setting up Internet Connection
7. Using Open Public DNS Server
8. Verifying PlayStation Network Status
9. Troubleshooting Tips
10. Conclusion

How to Fix PlayStation Network Sign-In Failed Errors on PlayStation 4

If You are experiencing sign-in errors on your PlayStation 4 that prevent you from accessing the PlayStation Network, it can be very frustrating. However, there are several steps you can try to resolve this issue. In this article, we will guide you through different troubleshooting methods to fix the PlayStation Network sign-in failed errors on your PlayStation 4.

1. Introduction

The PlayStation Network sign-in failed error can occur when your PlayStation 4 is unable to connect to the PlayStation Network due to various reasons. It can be caused by outdated software, network issues, or account-related problems. By following the steps outlined in this article, you can address the sign-in errors and regain access to the PlayStation Network.

2. Checking for Updates on PlayStation 4

The first step in troubleshooting the sign-in failed error is to check if your PlayStation 4 is running the latest software version. Outdated software can cause compatibility issues and prevent you from signing in to the PlayStation Network. To check for updates, follow these steps:

1. Navigate to the top bar of your PlayStation 4.
2. Scroll all the way to the right and select "Settings."
3. Scroll down and choose "System Software Update."
4. If an update is available, download and install it.
5. After updating, restart your PlayStation 4 and try signing in again.

Updating your software can often resolve sign-in issues by ensuring compatibility with the PlayStation Network.

3. Restarting the PlayStation 4

If checking for updates did not resolve the sign-in failed error, you can try restarting your PlayStation 4. Restarting the console can help clear any temporary glitches or conflicts that may be causing the sign-in issues. Follow these steps to restart your PlayStation 4:

1. Hold down the PlayStation button on your controller.
2. Select the "Power" option from the quick menu.
3. Choose "Turn Off PlayStation 4" to power off the console completely.
4. Wait for about 10 seconds, then turn on the PlayStation 4.
5. Attempt to sign in again and check if the sign-in failed error is resolved.

Restarting the console can often resolve temporary software glitches and restore the functionality of the sign-in process.

4. Removing and Re-adding Your Account

If the previous steps did not fix the sign-in failed error, try removing and re-adding your account on the PlayStation 4. This process can reset any account-related issues that may be causing the sign-in errors. Follow these steps to remove and re-add your account:

1. Go to "Settings" on the PlayStation 4.
2. Select "Account Management" and then "User Management."
3. Choose "Delete User" and select the user account experiencing the sign-in error.
4. Confirm the deletion, but keep in mind that this will also delete the user's saved data, screenshots, and video clips.
5. Press the PlayStation button on your controller and go to "New User."
6. Create a new user account by following the on-screen instructions.
7. Sign in to your PlayStation Network account using your email and password.
8. Re-add any necessary settings and customize your account as desired.

By removing and re-adding your account, you can resolve any account-related issues that may be preventing you from signing in to the PlayStation Network.

5. Restoring Licenses

In some cases, the sign-in failed error may be caused by licensing issues. Restoring licenses can help resolve these problems and ensure that you can access your previously downloaded content. To restore licenses, follow these steps:

1. Go to "Settings" on the PlayStation 4.
2. Select "Account Management" and then "Restore Licenses."
3. Wait for the process to complete.
4. After restoring licenses, try signing in to the PlayStation Network again.

Restoring licenses can fix issues related to accessing content that was previously downloaded from the PlayStation Network.

6. Setting up Internet Connection

A stable internet connection is crucial for signing in to the PlayStation Network. If you are experiencing sign-in failed errors, it may be worth setting up your internet connection again. Follow these steps to set up your internet connection:

1. Go to "Settings" on the PlayStation 4.
2. Select "Network" and then "Set Up Internet Connection."
3. Choose either Wi-Fi or LAN, depending on your connection Type.
4. Select "Custom" setup and follow the on-screen instructions.
5. For the IP address settings, choose "Automatic," and for the DNS settings, choose "Manual."
6. Enter the primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 (using the open public DNS server provided by Google).
7. Test your internet connection to ensure it is working properly.

By setting up your internet connection again, you can eliminate any network-related issues that may be causing the sign-in failed error.

7. Using Open Public DNS Server

If the previous step did not resolve the sign-in failed error, you can try using an open public DNS server. This can provide a more stable and reliable connection to the PlayStation Network. Follow these steps to use an open public DNS server:

1. Go to "Settings" on the PlayStation 4.
2. Select "Network" and then "Set Up Internet Connection."
3. Choose either Wi-Fi or LAN, depending on your connection type.
4. Select "Custom" setup and follow the on-screen instructions.
5. For the IP address settings, choose "Automatic," and for the DNS settings, choose "Manual."
6. Enter the primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 (using the open public DNS server provided by Google).
7. Test your internet connection to ensure it is working properly.

Using an open public DNS server can help improve your connection and resolve sign-in failed errors on the PlayStation Network.

8. Verifying PlayStation Network Status

Sometimes, the sign-in failed error may be caused by issues with the PlayStation Network itself. Before attempting any troubleshooting steps, it is essential to verify the status of the PlayStation Network. Follow these steps to check the status:

1. Go to "Settings" on the PlayStation 4.
2. Select "Network" and then "View Status of PlayStation Network."
3. Ensure that all services are marked as "Up and Running."
4. If any services are down, you will not be able to sign in to the PlayStation Network. In such cases, you need to wait until the services are restored.

Verifying the status of the PlayStation Network can help determine if the sign-in failed error is caused by network issues on the PlayStation Network's end.

9. Troubleshooting Tips

If none of the previous steps resolved the sign-in failed error, consider trying the following additional troubleshooting tips:

• Ensure that your PlayStation Network account is not suspended or banned due to any violations.
• Check if there are any parental controls or restrictions that may be preventing sign-in to the PlayStation Network.
• Restart your router to refresh the network connection.
• Use a wired internet connection instead of Wi-Fi to eliminate potential wireless interference.
• Contact PlayStation Support for further assistance if the issue persists.

10. Conclusion

Experiencing sign-in failed errors on your PlayStation 4 can be frustrating, but by following the troubleshooting steps outlined in this article, you can resolve the issue and regain access to the PlayStation Network. Remember to check for updates, restart your console, remove and re-add your account, restore licenses, set up your internet connection, and verify the status of the PlayStation Network. If the problem persists, try the additional troubleshooting tips or contact PlayStation Support for further assistance. Enjoy uninterrupted access to the PlayStation Network and all its features!