Cast.app
¿Qué es Cast.app?
Cast.app redefine la interacción con el cliente mediante avatares impulsados por IA que proporcionan preguntas y respuestas en tiempo real, voces multilingües realistas, consultas de datos sin problemas a través del lenguaje natural y un centro digital personalizado para una colaboración mejorada.
Cast.app Correo electrónico de soporte, contacto de servicio al cliente, contacto de reembolso, etc.
Aquí está el correo electrónico de soporte de Cast.app para el servicio de atención al cliente: support@cast.app. Más contacto, visite la página de contacto(https://cast.app/contact.html)
Cast.app empresa
Cast.app Nombre de la empresa: Cast Corporation .
Cast.app Dirección de la empresa: San Francisco, California 94103.
Más información sobre Cast.app, visite la página acerca de nosotros(https://cast.app/about-cast.html) .
Cast.app Iniciar sesión
Cast.app Enlace de inicio de sesión: https://cast.app/designer/
Precios de Cast.app
Enlace de precios de Cast.app: https://cast.app/pricing.html
Twitter de Cast.app
Enlace de Twitter de Cast.app: https://twitter.com/castdotapp/
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Short Form Content & Human Language in Digital CS with Anika Zubair of Griffin | Episode 034
Enter the contest for a Gold Pass ($1300 value!) to the Customer Success Festival in Austin (Feb 13 & 14, 2024) by following these steps: 1) Review the podcast on your platform of choice and send a quick screenshot to alex@digitalcustomersuccess.com 2) Go to this LinkedIn post and Like it: https://www.linkedin.com/feed/update/urn:li:activity:7152780848642068480 3) Leave a comment on that same post about what aspect of CS Festival you're most looking forward to or any questions comments you might have about the event. ++++++++++++++ Today's Guest Anika Zubair is a CS household name and award winning customer success leader who is constantly providing insanely valuable content to the community. She has led and scaled many functions throughout her career and is currently Head of Customer Success at Griffin. There are so many valuable nuggets of information to pull away from our conversation in this episode including: - Leveraging technology to meet our customers where they are with what they need - Covid normalized digital engagement - The resurgence of QR codes - Transitioning from full-time gig to consulting and back - The difficulty of the current job market - Using ‘CS Trailers’ to solve for customer engagement via short form, TikTok style video and how this style aligns with how people are consuming content today - Combining short videos (max 90 seconds) with analytics and strong call to actions can lead to strong customer engagement - Practical example of a short onboarding flow - Things like 'Spotify Wrapped' are HARD to get to but so effective if you do - Celebrating customer wins and demonstrating value digitally - It’s ok as B2B to communicate like B2C - we are all just human Anika's LinkedIn: https://www.linkedin.com/in/anikazubair/ Apps: - Cast.app - Virtual Digital CSM - Bagel - Tie product features to revenue opportunities and customer feedback Content: - This is Growth Podcast - Revenue Today Podcast - CS Office Hours Shoutouts: - Dan Ennis - Jay Nathan - Jeff Breunsbach +++++++++++++++++++++++++++ Listener Submissions: If you'd like to call in with commentary or a question to be addressed in a future episode, call our submission line at +1 (512) 222-7381. Leave us a 2-3 minute message with your comment or question using either your real name or a pseudonym, and we'll feature your clip on the show! Like/Subscribe/Review: If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website: For more information about the show or to get in touch, visit https://DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee: This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp Thank you for all of your support! The Digital Customer Success Podcast is hosted by Alex Turkovic: https://www.linkedin.com/in/alexturkovic/
AI Driven Digital Customer Success in App Form w/ Dickey Singh of Cast.app | Episode 040
Dickey Singh, CEO of Cast joins us this week for a bonus episode in which we discover his fascinating journey from a long line of engineering leadership roles to today, where he's leading the charge of AI in CS. We discuss at length what he and his team at Cast.app are doing to help revolutionize digital CS and what the future of all of this technology looks like. Topics covered include: - Dickey’s long history with AI and his journey from an engineering background into serving customer success today - He was ‘there’ at the inception of Customer Success - How Cast.app helps its customers achieve 30x ROI via providing digital CS - 1:Many vs. 1:1 vs. Many:Many in Digital CS - Getting persona-specific in your outreach, but don’t go by titles and go by responsibilities, interests and user profiles - Digital provides efficiency and automation to drive efficiency for CSMs - Executive personas are likely not going to be in the app and a lot of C-level execs prefer text messages - SMS is a powerful way to reach certain personas and shouldn’t be as frowned upon as it is - The tendency for AI to hallucinate and how it needs to be verified by the human - Current and future state of AI in CS and how adopters stand to gain massive efficiencies. More and more useful AI tools are coming. - Prompting won’t be as relevant in the future as it currently is Enjoy! I know I sure did... Dickey's LinkedIn: https://www.linkedin.com/in/dickey/ Cast: https://cast.app/ Pure Storage ROI with Cast: https://cast.app/purestorage-roi +++++++++++++++++++++++++++ Listener Submissions: If you'd like to call in with commentary or a question to be addressed in a future episode, call our submission line at +1 (512) 222-7381. Leave us a 2-3 minute message with your comment or question using either your real name or a pseudonym, and we'll feature your clip on the show! Like/Subscribe/Review: If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website: For more information about the show or to get in touch, visit https://DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee: This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp Thank you for all of your support! The Digital Customer Success Podcast is hosted by Alex Turkovic: https://www.linkedin.com/in/alexturkovic/
Boost Revenue from Existing Customers with Scalable Success
Dickey Singh, Founder and CEO of Cast.app the leading automation platform for companies to drive growth, sales, and referrals from their existing customers. You need to lean on the data to find out what does and doesn’t resonate with customers in his conversation with the UpdateAI CEO, Josh Schachter uncover How Cast helps companies foster and expand their customer relationships Why underestimating the customer is not an option Why email is the king when it comes to reaching customers #updateai #customersuccess #saas #sales #marketing #business Subscribe to the channel -https://www.youtube.com/channel/UCMWa48gD_j5Ley9PDpohyNg & hit the bell icon to stay updated with the latest videos. Get in touch with Josh on Linkedin - https://www.linkedin.com/in/jschachter Twitter - https://twitter.com/joshschachter Follow UpdateAI: Linkedin - https://www.linkedin.com/company/update-ai?trk=public_profile_topcard-current-company Twitter - https://mobile.twitter.com/update_ai/ Unchurned is presented by UpdateAI About UpdateAI At UpdateAI our mission is to empower CS teams to build great relationships with their customers. We work with early & growth stage B2B SaaS companies to help them scale CS outcomes. Everything we do is devoted to removing the overwhelm of back-to-back customer meetings so that CSMs can focus on the bigger picture: building relationships.