PolyAI

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Introduction:
PolyAI is a platform that offers customer-led voice assistants, allowing businesses to consistently deliver their best brand experience, achieve accurate resolutions, and uncover data-driven business opportunities.
Added on:
Mar 07 2023
Monthly Visitors:
231.3K
Social & Email:
PolyAI Product Information

What is PolyAI?

PolyAI is a platform that offers customer-led voice assistants, allowing businesses to consistently deliver their best brand experience, achieve accurate resolutions, and uncover data-driven business opportunities.

How to use PolyAI?

To use PolyAI, businesses can request a demo on the website. After contacting PolyAI, businesses can collaborate with the platform to co-create custom voice assistants tailored to their brand's specific needs. These voice assistants enable customer-led conversations, accurate resolution of customer inquiries, and provide game-changing insights for operational improvements and discovering opportunities.

PolyAI's Core Features

Customer-led conversations: The voice assistants empower customers to speak naturally, interrupt, ask questions, and dive in and out of different topics, simulating a real person interaction.

Accurate resolution: PolyAI voice assistants can fully resolve over 50% of all customer calls, rapidly improving resolution rates, accurately mapping to business rules, eliminating wait times with 24x7 availability, and freeing up human resources for higher-value tasks.

Drive insights & opportunities: By utilizing relevant data throughout the conversation flow, PolyAI voice assistants provide valuable insights that can inform operational improvements and uncover business opportunities.

Collaborative innovation: PolyAI collaborates with businesses to deliver innovative and customized voice assistant solutions typically within 6 weeks or less.

PolyAI's Use Cases

#1

Bookings & Reservations

#2

Call Routing

#3

Authentication

#4

Troubleshooting

#5

Automated FAQs

#6

Multilingual Account Management

#7

Order Management

#8

Billing & Payment

#9

Personalized Service

#10

Conversational Data & Insights

#11

Zero Touch Resolution

FAQ from PolyAI

How can I start using PolyAI?

What is the benefit of a customer-led voice assistant?

How accurate is the resolution provided by PolyAI voice assistants?

What kind of insights can be obtained from PolyAI voice assistants?

How long does it take to create a customized voice assistant with PolyAI?

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Analytic of PolyAI

PolyAI Website Traffic Analysis

Visit Over Time

Monthly Visits
231.3K
Avg.Visit Duration
00:00:53
Page per Visit
1.73
Bounce Rate
84.55%
Dec 2022 - May 2024 All Traffic

Geography

Top 5 Regions

United States
29.39%
Brazil
9.59%
United Kingdom
9.56%
Peru
5.43%
Indonesia
4.47%
Dec 2022 - May 2024 Desktop Only

Traffic Sources

Search
46.99%
Direct
44.57%
Social
4.00%
Referrals
3.16%
Display Ads
1.28%
Mail
0.00%
Dec 2022 - May 2024 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
poly ai
32.8K
$ 0.24
polyai
9.3K
$ 1.24
poly.ai
--
poli ai
--
$ 0.35
poly.ia
--

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