Best 562 AI Customer Service Assistant Tools in 2024

The core features of Claude include natural language processing, data analysis, machine learning, and personalized recommendations.

To use Claude, simply interact with the AI assistant through the website or designated platform.

Live Chat
Chat Pages
Contacts
Knowledge Base
AI Assist

Add a small JavaScript snippet to your site and monitor customer activity in real time

Help Desk
AI Chatbot
Proactive Support
Messenger
Apps and Integrations
Platform

Intercom provides a range of products and features to boost productivity, cut support volume, deliver personalized support at scale, and engage with customers through various channels.

Workspace that connects inbox, tickets, and help center
AI chatbot and automations
Product tours, outbound messages, and more for proactive support
Fully integrated, omnichannel platform
Messenger apps and integrations
Customer service trends, product releases, and best practices in the resource library
Integrate with or build apps on top of Intercom in the developer hub
Insights and best practices from industry experts in webinars
Deep-dive courses in the academy to master Intercom
Product demos in the demo series to learn how Intercom can grow your business
Community to ask questions, find answers, learn from experts, connect, and get inspired
Help center articles for faster self-serve answers

To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.

Talk to customers in real time via live chat
Automate sales and support with chatbots
Answer questions from all channels in one place
Create a knowledge base for customers

Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots.

Natural Language Processing
Strong Timeliness
Contextual Memory
Multilingual Support
Data Security
Reduced Costs and Increased Efficiency

With GitMind Chat, you can easily create and customize your own AI assistant. Just follow a few simple steps and start enjoying the benefits of AI-powered assistance.

Speech-to-Text API
Text-to-Speech API
Audio Intelligence API

Integrate Deepgram Voice AI APIs into your applications by following the documentation and tutorials provided. You can transcribe speech with unmatched accuracy, speed, and cost using the Speech-to-Text API. For real-time AI agents, utilize the Text-to-Speech API to generate human-like speech. The Audio Intelligence API, powered by AI language models, enhances audio understanding.

Widget: Craft meaningful interactions with a website chat widget
Chatbot: Build chatbots for automated conversations
CRM: Improve your leads and customers' knowledge
Shared Inbox: Get more work done, together
Ticketing System: Optimize your customer support in an efficient way
Campaigns: Boost your engagement by sending email and in-app messages
Knowledge: A knowledge base to give instant answers to your customers
Status Page: Monitor your system and alert users when something goes wrong
Apps: Pricing: Integrations

Learn how to use and configure Crisp in the Help Center.

Inbox: Shared inbox helpdesk for all your support channels.
Chat: Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots: Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns: Increase re-engagement and boost sales with targeted push notification campaigns.
AI: Leverage the power of AI to help you respond, create, and summarize.
FAQ: Customizable and embeddable FAQ center to help customers help themselves.
Status Page: Keep customers informed by alerting them when there’s an incident or outage.
Live: Get more sales with real-time customer activity monitoring and personal messages.

To use Re:amaze, sign up for a free account and start exploring its features. Consolidate all your customer support channels, automate common tasks, manage multiple businesses in one place, chat with customers in real-time, monitor customer activity, and educate customers with built-in help centers and FAQs.

Team email: Manage all your email accounts and shared inboxes in one app
Group chat: Have real-time discussions with your team members
Tasks: Collaborate on tasks and projects, assign responsibilities, and track progress
Work management: Stay organized and focused on your work with scoped conversations
Threaded chat: Organize conversations and keep track of important discussions
Team inbox: Collaborate around any kind of shared inbox, including email, SMS, webchat, etc.
Gmail integration: Connect your Gmail account to access your emails directly in Missive
Web and OSX apps: Use Missive on the web or download the OSX app for desktop access
Shared mailboxes: Share email inboxes with your team members for efficient collaboration

To use Missive, simply sign up for an account and invite your team members. You can then connect your email accounts, create shared inboxes, and start collaborating on tasks and projects. Use the team chat feature to have real-time discussions, organize conversations with threaded chats, and stay updated on who is working on what. With Missive, you can manage all your communication channels in one place, ensuring clarity and accountability.