Tiledesk

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Introduction:
Tiledesk is a customer engagement platform that combines chatbots and live chat to enhance ROI.
Added on:
Mar 07 2023
Monthly Visitors:
18.3K
Social & Email:
394 users
Tiledesk Product Information

What is Tiledesk?

Tiledesk is an all-in-one customer engagement platform that combines free live chat with open-source chatbots to boost ROI. It allows businesses to integrate chatbots with WhatsApp or other channels, providing a unified inbox for all communications.

How to use Tiledesk?

To use Tiledesk, simply sign up for a free account and customize your chatbot using the no-code chatbot design studio. You can then add the Tiledesk live chat widget to your website and connect your chatbots to WhatsApp, Facebook Messenger, and other messaging channels. The platform offers templates for various industries and use cases, such as lead generation and customer service. You can also take advantage of features like unified messaging, conversational ticketing, and integrations with popular platforms like WordPress and Shopify.

Tiledesk's Core Features

Live Chat Widget

Chatbot

Chatbot Design Studio

Chatbot Templates

Unified Messaging

Conversational Ticketing

Adaptive Multichannel

Mobile Apps

Chatbot Knowledge Base

Integrations

Tiledesk's Use Cases

#1

Conversational Marketing

#2

Customer Service Automation

#3

Lead Generation

#4

Customer Satisfaction

#5

E-commerce

#6

Financial Services

#7

IT Services & BPO

#8

Education

#9

Telecom & Media

#10

Manufacturing & Logistics

#11

Healthcare

#12

Professional Travel & Leisure

#13

Public Sectors & Governments

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Analytic of Tiledesk

Tiledesk Website Traffic Analysis

Visit Over Time

Monthly Visits
18.3K
Avg.Visit Duration
00:01:19
Page per Visit
2.74
Bounce Rate
41.69%
Dec 2022 - Mar 2025 All Traffic

Geography

Top 5 Regions

India
20.28%
Brazil
10.36%
Vietnam
9.02%
Italy
8.56%
United States
7.85%
Dec 2022 - Mar 2025 Desktop Only

Traffic Sources

Search
50.41%
Direct
35.71%
Referrals
9.63%
Social
3.48%
Display Ads
0.67%
Mail
0.10%
Dec 2022 - Mar 2025 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
tiledesk
--
show whatsapp templates in tiledesk
--
simulador de tokens ia
--
tildedesck
--
tiledesk.com
--

Tiledesk Discord Users Analysis

Latest user counts

394
(-5)

Social Listening

All
YouTube
Tiktok
4:58

How to create & send a WhatsApp Template

Here's a guide about creating & sending a Message Template from WhatsApp Business. Do not wait for your customers to contact you, be proactive and be the first one to get in touch. Get ahead of the competition thanks to WhatsApp Business templates, the ONLY way for you to initiate a customer-related conversation that is ALLOWED! 5 simple steps is the only thing you'll need: 00:00 Make sure you've got your Tiledesk account to enable a WhatsApp integration into your instant messaging communication channels. If not go to https://tiledesk.com/ 1 STEP 00:18 Go to Meta Business Suite, select the Settings---Business Settings---All Tools---WhatsApp Manager STEP 2 01:51 Go to Account Tools, select the Message Templates---Create Template and follow the steps (e.g. choose the appropriate category from "Marketing, Utility, Authentication") STEP 3 03:41 Now go to Meta for Developers, select My Apps---Choose the App connected to WA---scroll down to WhatsApp section---API Setup STEP 4 04:14 Copy the WhatsApp Business account ID---Login into Tiledesk Dashboard---Go to the Apps section and pick WhatsApp---Paste the WAB account ID number STEP 5 04:34 Go to your Tiledesk Chat section---Click on "Templates" above the text bar---Choose the template you'd like and send it away! Also, if you've got any doubts, you can check out the official guidelines from Meta here: https://developers.facebook.com/docs/whatsapp/message-templates/guidelines/ Finally, if you haven't already, here's how to create a WhatsApp Business Account that you can later integrate with a live chat provider such as Tiledesk. WAB Configuration: https://gethelp.tiledesk.com/articles/configure-a-whatsapp-business-account/ WAB integration: https://gethelp.tiledesk.com/articles/connect-tiledesk-with-whatsapp-business/

Tiledesk
Jun 16 2023
1.3K
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