Best 351 Knowledge Base Tools in 2024

Chunk: Personal Knowledge Base, Sage AI, HelpBell, WowTo, Datascale, Tettra, SnapVault, Atlas, ThreadScribe.ai, Dashworks are the best paid / free Knowledge Base tools.

--
3
Transforms documents and notes into intelligent extension.
--
1
Clarify complex codebases with stale documentation and reduce knowledge friction in teams
--
0
Reduce support time with AI-powered Knowledge Base.
15.4K
70.16%
9
Create videos and host video knowledge base easily.
--
45.15%
1
AI SQL knowledge base
43.7K
47.13%
2
AI-powered knowledge base and knowledge management.
--
6
Build knowledge base with snapshots
--
0
Atlas is a knowledge base that keeps technical knowledge up-to-date and promotes team collaboration.
--
100.00%
0
Transform Slack threads into a knowledge base
9.5K
29.73%
0
AI answers in Slack
--
2
Smitty.ai is an AI chatbot that provides knowledge and efficiency for instant employee assistance.
9.7K
22.91%
3
Chat with files, get accurate responses, access documents easily without scrolling or searching.
--
0
ThinkChain.AI is a platform for deploying customized AI financial analysts on users' knowledge base.
--
1
Turn static content into interactive chatbots.
--
1
Building and integrating custom knowledge bases with chatbots.
214.9K
17.33%
2
AI-powered self-service knowledge base
--
3
A chatbot-powered knowledge base that revolutionizes information storage and retrieval.
--
3
Summary: AskKarlMarx is a website providing insights into Karl Marx's ideas and their historical and societal impact.
--
6
The #1 AI SEO tool directory and knowledge base.
--
91.93%
5
Turn files into intelligent knowledge base and boost productivity with the Drive AI platform.
55.3K
7.53%
1
Create your own AI Assistant to save time by getting instant answers.
--
10
Lifetime License for Unlimited ChatGPT Bots
--
0
Access and scale knowledge instantly
35.0K
100.00%
3
Witty and rebellious AI offering real-time world knowledge.
--
57.02%
2
Superpowered AI is a platform providing AI capabilities through a Knowledge Base service.
--
2
Q&A platform for credit card points and rewards enthusiasts.
--
2
Organize and retain knowledge for practical application.
--
0
Build custom AI chatbots with Whismer, using your own data and a no-code solution.
11.4K
95.11%
0
Revolutionize knowledge retrieval and communication
--
32.82%
9
IngestAI.io - AI knowledge base to boost decision-making and save time for employees.
--
2
Askwise.ai is an AI-powered knowledge assistant that helps users upload and ask questions about documents/articles.
--
4
Ask an AI is an advanced platform for quick and accurate answers.
--
78.34%
1
Customize ChatGPT or Llama 2 with your own data.
--
2
Hybrid search engine and encyclopedia
--
4
Boost productivity with an AI-powered todo list
--
3
Curate and discover the best ideas from people you admire.
--
100.00%
1
Chat with all forms of data - from everyday documents to intricate databases.
--
100.00%
3
Siedesk is an AI tool that simplifies knowledge management and saves businesses time.
--
1
Expert answers for specific questions.
--
1
Effortless note-taking and organization with AI.
8.5M
13.21%
0
Free Live Chat Software for websites
415 users
1
IndexedDb management made easy.
113.6K
7.51%
4
Cody is an AI assistant that supports teams by answering questions, troubleshooting, and completing tasks.
--
1
AI chatbot for easy and efficient knowledge base search.
--
97.86%
4
Hansei is an AI platform for conversational data analysis.
--
84.99%
0
Attic AI is an AI-powered platform that revolutionizes information organization and retrieval.
--
0
Oracle is an AI-powered tool that provides instant answers and integrates with various platforms.
311.9K
19.95%
2
AI-powered knowledge base for trusted company information.
--
0
Wizi AI is an AI-powered chatbot for internal knowledge management within a company.
--
81.39%
2
Empowering AI with logical reasoning.
311.9K
19.95%
3
Slite is an AI-powered knowledge base for quick access to trusted company information.
--
100.00%
0
The knowledge base replacement chat assistant. Just ask Amanu!
979.1K
39.90%
1
All-in-one customer messaging software.
--
49.56%
2
The Notion Chatbot is an AI assistant for Notion that is highly responsive.
--
100.00%
3
Sense helps convert work chaos into order by automatically organizing and syncing team and personal information.
--
100.00%
0
Real-time AI-powered tool for personalized knowledge base creation.
--
0
Semafind organizes and discovers private team knowledge with advanced search and collaboration features.
--
0
PageWise AI eliminates repetitive searches by providing direct access to Confluence pages in Slack.
--
78.05%
1
Turn notes and browser history into a personal AI
157.1K
28.92%
5
Mem is an AI-powered productivity platform that helps optimize team work.
37.5K
38.62%
1
AI-powered online testing platform
--
57.00%
0
Automating HR inquiries in Slack
9.2K
26.70%
0
AI-driven news & intelligence for business & finance.
--
2
An innovative AI-powered social network for creating and sharing customizable chatbots.
20.4K
18.63%
0
An easy-to-use web tool for making and managing product docs & knowledge bases.
--
46.96%
5
Organize your knowledge visually.
38.7K
23.58%
4
SiteSpeakAI offers custom chatbots powered by ChatGPT for websites to answer product and service questions in real-time.
--
2
AI Chatbot for productivity enhancement
--
1
Project management system with kanban board, knowledge base, and discussion channels.
86.2K
20.50%
1
AI powered knowledge management system.
--
0
GPT-powered customer service agent for instant support.
--
0
Create chatbots from diverse data sources.
--
2
Create your own AI that understands and responds accurately to questions about your documents.
480.8K
37.74%
5
Access advanced AI chatbot ChatGPT for free.
281.1K
15.25%
1
Next-gen AI database with vector search and SQL analytics.
--
5
HomeHelper is an AI platform that provides virtual assistance for home projects.
--
79.34%
3
Transform codebase into Wikipedia articles.
--
70.37%
1
A tool for customer teams to improve efficiency with instant verified answers.
--
1
Enhance accessibility and efficiency with Intellexie AI.
--
2
Turns information into knowledge
--
78.05%
0
Capture, organize, and retrieve knowledge effortlessly.
--
1
Efficient document management and knowledge sharing powered by AI.
--
68.31%
1
AI-powered search & knowledge assistant for workplace
--
7
Recall is a platform that uses AI to summarize and organize online content.
3.2M
11.76%
9
Glasp is a social web highlighter that helps users organize and share highlighted content.
159.7K
16.28%
3
Design, deploy, and optimize Generative AI apps with Klu.
176.1K
27.32%
7
Sana is an AI-powered learning platform for organizations to find and share knowledge.
--
44.31%
4
Intelligence for everyone
--
100.00%
3
Convert any file or website to dataset, spreadsheet, CRM, ERP, etc. in seconds.
--
60.53%
2
Automata enables marketers and content creators to repurpose videos and other assets into different forms.
--
1
Create GPT chatbots for GitHub repos easily.
11.7K
87.82%
0
Wallu is a Discord bot that automates support and provides answers to FAQs in multiple languages.
--
69.21%
2
Tailor and deploy powerful AI models with ease.
23.8K
30.56%
0
Simplify building and deploying RAG pipelines.

What is Knowledge Base?

A knowledge base is a centralized repository of information that is used to optimize information collection, organization, and retrieval for an organization. It is designed to store and manage knowledge in a way that makes it easily accessible to users and systems that need it. Knowledge bases can include a wide variety of information, such as documents, articles, manuals, guides, FAQs, and other forms of structured and unstructured data.

What is the top 10 AI tools for Knowledge Base?

Core Features
Price
How to use

tawk.to

Live Chat
Chat Pages
Contacts
Knowledge Base
AI Assist

Add a small JavaScript snippet to your site and monitor customer activity in real time

NoteGPT

AI Summary for Long Videos, Articles and Text
Q&A and Chatting with AI Assistant
YouTube Video Timestamped Transcript
Note-taking with Automated Snapping
Notes Managing with Folders and Sharing

Starter Free NoteGPT AI Service - perfect for trying us out!
Basic $2.99/month No ChatGPT account required, explore more possibilities.
Pro $9.99/month For heavy users who need reliable and frequent access.

Login with Google or download the official extension. Summarize content, take notes, and save them. Organize notes and collaborate with others.

Glasp

Highlight and save notes on any web page
Copy and export highlights and notes with meta data
Share Glasp profile and learning with others
Discover content from like-minded people
Highlight and add notes on videos and PDF files
Embed Glasp in blogs or newsletters

To use Glasp, you can install the browser extension on Chrome or Safari. Once installed, you can highlight and save notes on any web page directly within the browser. You can also copy all your highlights and notes with meta data and paste them into note-taking apps for seamless export. Additionally, Glasp allows you to share your learning through your Glasp profile, follow and discover like-minded people's content in your home feed, and even highlight and add notes on videos and PDF files. You can also embed your Glasp in your blog or newsletter for easy access. To get started, simply sign up for an account and start highlighting!

Intercom

Workspace that connects inbox, tickets, and help center
AI chatbot and automations
Product tours, outbound messages, and more for proactive support
Fully integrated, omnichannel platform
Messenger apps and integrations
Customer service trends, product releases, and best practices in the resource library
Integrate with or build apps on top of Intercom in the developer hub
Insights and best practices from industry experts in webinars
Deep-dive courses in the academy to master Intercom
Product demos in the demo series to learn how Intercom can grow your business
Community to ask questions, find answers, learn from experts, connect, and get inspired
Help center articles for faster self-serve answers

To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.

GitMind Chat

Natural Language Processing
Strong Timeliness
Contextual Memory
Multilingual Support
Data Security
Reduced Costs and Increased Efficiency

With GitMind Chat, you can easily create and customize your own AI assistant. Just follow a few simple steps and start enjoying the benefits of AI-powered assistance.

Crisp

Widget: Craft meaningful interactions with a website chat widget
Chatbot: Build chatbots for automated conversations
CRM: Improve your leads and customers' knowledge
Shared Inbox: Get more work done, together
Ticketing System: Optimize your customer support in an efficient way
Campaigns: Boost your engagement by sending email and in-app messages
Knowledge: A knowledge base to give instant answers to your customers
Status Page: Monitor your system and alert users when something goes wrong
Apps: Pricing: Integrations

Learn how to use and configure Crisp in the Help Center.

AskYourPDF

AI-powered chat interface
PDF document uploading
Intelligent extraction of insights
Instant responses
Informed decision-making

1. Sign up for an account on the AskYourPDF website. 2. Upload your PDF files to the platform. 3. Start a chat with the AI by selecting the desired PDF. 4. Ask questions or provide queries related to the PDF content. 5. Get instant responses and valuable insights from the AI.

Chaport

Talk to customers in real time via live chat
Automate sales and support with chatbots
Answer questions from all channels in one place
Create a knowledge base for customers

Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots.

DocsBot AI

Custom chatbots trained on your documentation
Question/Answer bots with code examples and formatted output
Embeddable widgets for easy integration
Custom copywriting assistance using AI
Reply to support tickets automatically
Index internal knowledge base and documentation
Powerful API for integration with your own products

Hobby $19/month Create a basic DocsBot for quick answers and copywriting
Power $49/month Suitable for power users and small businesses
Pro $99/month Most popular plan for small businesses
Business $499/month For serious traffic and priority support

To use DocsBot AI, you can start by signing up for a free account. Once you're signed in, you can easily import your documentation and other content using the provided importers, such as URL and sitemap importers, document file upload, or bulk import via CSV. After indexing your content, you can train and deploy your custom chatbots in minutes. The AI chatbots can be embedded on your website, app, or integrated with other platforms using the provided API and embeddable widgets. You can also utilize DocsBot AI for custom copywriting, reply to support tickets, and internal knowledge base indexing.

GitBook

Effortlessly create, surface and improve documentation in the tools you use every day
AI-powered search and insights
Docs-as-code support

GitBook brings all your technical knowledge together in a single, centralized knowledge base. So you can access and add to it in the tools you use every day — using code, text or even your voice.

Newest Knowledge Base AI Websites

AI-powered system for Product Managers
AI education hub
Create chatbots from diverse data sources.

Knowledge Base Core Features

Centralized storage of information

Structured and unstructured data support

Search and retrieval capabilities

Collaboration and knowledge sharing features

Integration with other systems and applications

What is Knowledge Base can do?

IT departments use knowledge bases to store and share technical documentation, troubleshooting guides, and best practices.

Customer service teams use knowledge bases to provide consistent and accurate answers to customer inquiries.

Sales teams use knowledge bases to access product information, pricing details, and competitive intelligence.

Human resources departments use knowledge bases to store and share policies, procedures, and employee onboarding materials.

Knowledge Base Review

User reviews of knowledge bases are generally positive, with many users praising the improved accessibility and organization of information. Some common pros mentioned include increased efficiency, better collaboration, and the ability to find information quickly. However, some users also note that the success of a knowledge base depends on the quality and relevance of its content, as well as the ease of use of its interface. Ensuring that the knowledge base is regularly updated and maintained is also seen as a critical factor in its effectiveness.

Who is suitable to use Knowledge Base?

An employee searches the knowledge base for information on how to troubleshoot a specific software issue, finds a relevant article, and follows the provided steps to resolve the problem.

A customer service representative accesses the knowledge base to find answers to a customer's questions about a product, allowing them to provide quick and accurate support.

How does Knowledge Base work?

To use a knowledge base, users typically access it through a web-based interface or an application that is connected to the knowledge base. The process generally involves the following steps: 1. Users search for information using keywords, phrases, or questions. 2. The knowledge base returns relevant results based on the search query. 3. Users can browse, read, and interact with the returned information. 4. Users may also contribute new information or update existing entries, depending on their permissions and the knowledge base's configuration.

Advantages of Knowledge Base

Improved knowledge sharing and collaboration

Reduced time spent searching for information

Increased productivity and efficiency

Better decision-making based on accurate and up-to-date information

Reduced costs associated with information management

FAQ about Knowledge Base

What is a knowledge base?
What types of information can be stored in a knowledge base?
How do users access information in a knowledge base?
Can users contribute to a knowledge base?
What are the benefits of using a knowledge base?
What industries or departments commonly use knowledge bases?