Base de questions est un outil qui aide les équipes en contact avec les clients à améliorer leur efficacité opérationnelle en fournissant des réponses vérifiées instantanées à leurs questions dans Slack. Alimenté par l'IA, il agit comme une source unique de réponses pour les équipes de support client, de vente et de réussite client.
Pour utiliser Base de questions, vous devez l'ajouter à votre espace de travail Slack d'entreprise. Une fois ajouté, vous pouvez sélectionner les canaux Slack où vous souhaitez que Base de questions réponde aux questions. De plus, vous pouvez télécharger des documents tels que des manuels d'employés ou des livrets de vente pour générer une liste de questions et de réponses. Base de questions utilise l'IA pour détecter et répondre automatiquement aux questions publiées dans Slack, fournissant des réponses instantanées et vérifiées.
Voici l'e-mail d'assistance Base de questions destiné au service client : help@questionbase.com .
Base de questions Nom de l'entreprise : Question Base .
Lien de connexion Base de questions : https://questionbase.app
Lien de tarification Base de questions : https://www.questionbase.com/pricing
Lien de Linkedin Base de questions : https://www.linkedin.com/company/questionbase/
Lien de Instagram Base de questions : https://www.instagram.com/questionbase_team/
Écoute des médias sociaux
New Daily Grind episode featuring Kasper Pihl Tornoe from Question Base. Kasper is a B2B SaaS co-founder of QuestionBase.com, helping companies with 11-50 employees achieve zero-effort documentation by seamlessly documenting as they communicate. 📲Link in bio (S6 Episode 46) #fyp #podcast #podcasts #podcasting #podcastshow #podcastseries #podcastlife #podcastrecommendation #new #newepisode #podcastoftheday #podcastsspotify #spotify #applepodcasts #season6 #episode46
Conversation with Yana Tornoe
Yana Tornoe is the co-founder and COO of Question Base (questionbase.com), an AI company that builds powerful tools for handling internal support in growing teams. She is a second-time founder and previously led the growth of Swipes, the popular task manager, from 0 to 1M users. Her background is in Growth Marketing and she’s been building startups for over 10 years now. This episode is sponsored by Zync.ai.
Can You Build a Startup & a Family at the Same Time?
📢 Building a Business & Family: The Entrepreneur's Ultimate Balancing Act | Kasper Pihl Tornoe, Question Base CEO What if scaling a company while raising a family was your biggest challenge—not funding, competition, or product-market fit? In this episode of SaaS Fuel, host Jeff Mains sits down with Kasper Pihl Tornoe, CEO & Co-Founder of Question Base, to discuss the real-life struggles of entrepreneurship, family life, and scaling AI-powered documentation tools. Kasper and his wife have been building companies together for over a decade, from launching a consumer app to scaling Swipes (a #1 task manager on the App Store with over 1M users). Now, with Question Base, he's revolutionizing knowledge management with an AI-powered Slack bot that turns everyday team chats into actionable documentation. Timestamps 00:00 – Introduction: Entrepreneurship & Family – Can You Have Both? 03:20 – The real struggles of building a business while raising kids 08:45 – Lessons learned from moving from Denmark to Silicon Valley 12:10 – How AI-powered documentation eliminates team knowledge gaps 17:30 – Communication strategies for co-founders & family life 22:40 – Hiring & firing lessons every founder must learn 28:00 – How Question Base turns Slack into an automated knowledge hub 34:50 – The biggest mistakes in knowledge management (and how to fix them) 41:15 – Why most SaaS founders fail at product-led growth (PLG) 49:30 – How to stand out in a crowded SaaS market 56:20 – Why the investor story ≠ the customer story (and why that matters) 1:03:10 – Best founder productivity hacks for busy entrepreneurs SaaS Lessons: Communication is everything – In business & family, assumptions kill productivity. AI-powered documentation is the future – Stop losing knowledge when employees leave. Product-led growth (PLG) isn't one-size-fits-all – Experimentation is key. The right customers = faster adoption – Focus on the right user persona, not everyone. SaaS success = simplicity – The best products remove complexity, not add it. Tweetable Quotes "Scaling a business while raising a family is next-level entrepreneurship." – Jeff Mains "Poor documentation is an invisible growth killer—fix it before it’s too late." – Kasper Pihl Tornoe "Product-led growth (PLG) is an experiment, not a formula—adapt constantly." – Jeff Mains "The investor story is your future. The customer story is your now. Focus accordingly." – Kasper Pihl Tornoe Guest Resources: Website: https://www.questionbase.com/ Linkedin: https://www.linkedin.com/in/ktornoe/