Pioneering Patient-Centric Healthcare: Clearstep's AI-Driven Transformation of Care Management
In this segment of Healthtech icons, Bilal Naved, Chief Product Officer & Co-Founder at Clearstep, discusses access, care routing, and outpatient capacity management issues in the US healthcare system. He also shares his insights on how technology and innovation can improve patient care and experience. Bilal talks about Clearstep's success stories and how it's partnering with health systems to optimize outpatient capacity management.
About Bilal Naved
Bilal is Clearstep’s product leader and head of clinical intelligence. Under his leadership, Clearstep excels in every prospect’s clinical review. As a result, Clearstep has secured partnerships with leading national healthcare institutions, been featured in Built In Chicago’s 50 Startups to Watch, and was an inaugural member of the UnitedHealthcare accelerator.
Bilal was named to Forbes Next 1000 and Crain’s Chicago 20 Businessmen in Their 20’s. Before Clearstep, Bilal spent a decade publishing in biomedical engineering through institutions like the NIH, UMD, Johns Hopkins, and Northwestern. He is part of Northwestern’s MD/PhD program.
About Clearstep
Clearstep's clinically validated AI virtual healthcare assistant guides patient-consumers through the complexities of managing their health and care. Clearstep partners with health systems, hospitals, medical groups, retail pharmacies, population health organizations, and payers to activate its technology on their websites, mobile apps, and patient portals. Clearstep provides a consumer-centric experience that empowers patients to better manage their end-to-end healthcare journeys. Clearstep reduces administrative burdens for care teams by automating symptom checks, triage, common patient services, remote patient monitoring, and clinical workflows- ultimately improving efficiencies, experiences, and outcomes. Clearstep is the only AI chat-based solution derived from Dr. Barton Schmitt's gold-standard telephone triage protocols, used in nearly all nurse call centers nationwide and validated in more than 200 million nurse line encounters. Clearstep's triage is fast, asking ~10 fewer questions than the competition, and its accuracy exceeds 95% compared to the judgment of ER doctors. Clearstep is the market leader in digital self-triage with the country's largest integrated delivery network deployments, including HCA Healthcare, Novant Health, Tufts Medicine, CVS Health, and other systems in 15+ states covering the regions of 100+ hospitals. www.clearstep.health
About Healthtech Icons from Nextdigitalhealth:
Next Digital Health (https://nextdigitalhealth.com) is a leading media hub focused on the constantly evolving landscape of health tech and wellness technology. We aim to keep you updated and engaged with the latest news, breakthroughs, and trends shaping the healthcare, pharmacy, and wellness sectors. We deliver the most captivating stories and developments from the heart of health tech innovation by offering carefully curated content and thought-provoking videos.
As an initiative by Wi4 (https://wi4.org), Next Digital Health is part of a broader mission to positively impact the future of healthcare. Wi4 is committed to designing and creating innovative, experience-driven products that harness the power of cutting-edge technology, resulting in solutions that are visually appealing but also safe and efficient. United, Next Digital Health, and Wi4 work towards propelling the healthcare industry into a future where technology and wellness are seamlessly integrated.
ソーシャルリスニング
Pioneering Patient-Centric Healthcare: Clearstep's AI-Driven Transformation of Care Management
In this segment of Healthtech icons, Bilal Naved, Chief Product Officer & Co-Founder at Clearstep, discusses access, care routing, and outpatient capacity management issues in the US healthcare system. He also shares his insights on how technology and innovation can improve patient care and experience. Bilal talks about Clearstep's success stories and how it's partnering with health systems to optimize outpatient capacity management. About Bilal Naved Bilal is Clearstep’s product leader and head of clinical intelligence. Under his leadership, Clearstep excels in every prospect’s clinical review. As a result, Clearstep has secured partnerships with leading national healthcare institutions, been featured in Built In Chicago’s 50 Startups to Watch, and was an inaugural member of the UnitedHealthcare accelerator. Bilal was named to Forbes Next 1000 and Crain’s Chicago 20 Businessmen in Their 20’s. Before Clearstep, Bilal spent a decade publishing in biomedical engineering through institutions like the NIH, UMD, Johns Hopkins, and Northwestern. He is part of Northwestern’s MD/PhD program. About Clearstep Clearstep's clinically validated AI virtual healthcare assistant guides patient-consumers through the complexities of managing their health and care. Clearstep partners with health systems, hospitals, medical groups, retail pharmacies, population health organizations, and payers to activate its technology on their websites, mobile apps, and patient portals. Clearstep provides a consumer-centric experience that empowers patients to better manage their end-to-end healthcare journeys. Clearstep reduces administrative burdens for care teams by automating symptom checks, triage, common patient services, remote patient monitoring, and clinical workflows- ultimately improving efficiencies, experiences, and outcomes. Clearstep is the only AI chat-based solution derived from Dr. Barton Schmitt's gold-standard telephone triage protocols, used in nearly all nurse call centers nationwide and validated in more than 200 million nurse line encounters. Clearstep's triage is fast, asking ~10 fewer questions than the competition, and its accuracy exceeds 95% compared to the judgment of ER doctors. Clearstep is the market leader in digital self-triage with the country's largest integrated delivery network deployments, including HCA Healthcare, Novant Health, Tufts Medicine, CVS Health, and other systems in 15+ states covering the regions of 100+ hospitals. www.clearstep.health About Healthtech Icons from Nextdigitalhealth: Next Digital Health (https://nextdigitalhealth.com) is a leading media hub focused on the constantly evolving landscape of health tech and wellness technology. We aim to keep you updated and engaged with the latest news, breakthroughs, and trends shaping the healthcare, pharmacy, and wellness sectors. We deliver the most captivating stories and developments from the heart of health tech innovation by offering carefully curated content and thought-provoking videos. As an initiative by Wi4 (https://wi4.org), Next Digital Health is part of a broader mission to positively impact the future of healthcare. Wi4 is committed to designing and creating innovative, experience-driven products that harness the power of cutting-edge technology, resulting in solutions that are visually appealing but also safe and efficient. United, Next Digital Health, and Wi4 work towards propelling the healthcare industry into a future where technology and wellness are seamlessly integrated.
Deep Dive with Clearstep Into the World of AI Care Navigation with Adeel Malik, CEO of Clearstep
Building a truly integrated, virtual-first, but hybrid care delivery ecosystem is a transformative trend. In this episode, Adeel Malik, CEO and co-founder of Clearstep, an AI care navigation company transforming healthcare, delves into the challenges, solutions, and necessity for health systems to deploy technology for better access. Clearstep supports health systems by providing an AI-assisted consumer lens, ensuring efficient and accurate healthcare access. The core use case involves helping people through appropriate care based on symptoms, optimizing clinical presentation, and considering factors such as network, proximity, and online scheduling. In this conversation, Adeel discusses Clearstep's resilience during COVID-19, growth in 2020-2021, and adaptation during the 2022 economic downturn, emphasizing the significance of true product-market fit and advocating for a technology and consumer-first approach in the industry. Tune in and learn how Clearstep's AI is reshaping healthcare navigation, addressing economic challenges, and ensuring optimal care delivery! Resources: Connect with and follow Adeel on LinkedIn: https://www.linkedin.com/in/adeel-malik-3ba345ba/ Learn more about Clearstep on LinkedIn: https://www.linkedin.com/company/clearstep/ Learn more about Clearstep on their website: https://www.clearstep.health/ You can also contact Adeel via email at Adeel@Clearstep.health
How a Quick COVID Pivot Got Clearstep Featured on TechCrunch w/ Adeel Malik
We’re living in unprecedented times. COVID-19 has closed borders and shuttered businesses. And for many startups, cancelled events means vanished opportunities to build critical networking relationships, showcase their innovations, and secure funding they need for their next steps. That’s why it’s so important for businesses to be able to take a step back, re-evaluate where they are and where they’re going, and try to figure out how they can fit into the new COVID economy. On today’s episode, we talk with Adeel Malik, CEO of Clearstep. He was able to create an extension of his care routing tool, helping health systems with their urgent need to quickly and effectively triage COVID-19 patients and ensure that scarce resources are spent wisely. He shares: How his team quickly pivoted Clearstep’s messaging to cater to their audience’s new, urgent needs — and how they had a record-breaking 8-day sales cycle with a new health system customer Why it’s critical to reassess how your business can fit in with today’s new market needs, while still making sure that you don’t lose sight of your core product in the long-term How you can raise capital in a time where it’s more important than ever to prove your relevance, usefulness, and longevity to investors The importance of having the right team — and the best team — to weather the storm and grow together Guest Bio Adeel Malik is the CEO of Clearstep, a care routing tool that aims to create the new consumer experience for accessing healthcare. The tool “consumerizes” the healthcare experience, giving patients all the data they need to make informed choices about their care. Adeel came to Clearstep after spending several years working in healthcare consulting. Before that, he was a medical researcher for Johns Hopkins. To learn more about Adeel and Clearstep, check out the company’s feature on TechCrunch or visit www.clearstep.health. To chat with Adeel, fill out the website’s contact form and mention that you’d like to connect with him. --- Send in a voice message: https://podcasters.spotify.com/pod/show/thehealthinnovatorsshow/message