Balto
What is Balto?
Balto is the #1 Real-Time Guidance Platform for Contact Centers powered by AI. It helps agents say the right thing on every call by providing real-time coaching, notetaking, and integrations within the CCaaS system.
How to use Balto?
To utilize Balto, agents and managers can access real-time guidance, coaching, and analytics directly on their screens. Set up alerts, score calls, and automate after-call work seamlessly through the platform.
Balto's Core Features
Real-Time Coaching
Automated Notetaking
Dynamic Prompts for Agents
Live Chat for Immediate Guidance
Integration with CCaaS Systems
Balto's Use Cases
Guide agents with real-time prompts and notifications
Enable managers to monitor, coach, and analyze data instantly
Support Quality Assurance with real-time scoring and trend analysis
FAQ from Balto
How does Balto help agents during calls?
Can Balto integrate with different CCaaS systems?
Balto Support Email & Customer service contact & Refund contact etc.
Here is the Balto support email for customer service: [email protected] . More Contact, visit the contact us page(https://www.balto.ai/contact/)
Balto Company
Balto Company name: Balto .
More about Balto, Please visit the about us page(https://www.balto.ai/about-us/).
Balto Login
Balto Login Link: https://baltocloud.com/login
Balto Youtube
Balto Youtube Link: https://www.youtube.com/channel/UCxH76ba6JWMElLgofZgJ9-Q
Balto Linkedin
Balto Linkedin Link: https://www.linkedin.com/company/baltosoftware
Balto Twitter
Balto Twitter Link: https://twitter.com/balto_ai
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