Gorgias
What is Gorgias?
Gorgias is a Conversational AI platform designed for ecommerce businesses, enabling them to automate support, drive sales, and manage customer interactions through AI technology. The platform integrates support channels and provides tools to optimize customer engagement, improve sales conversions, and streamline support operations, all while allowing brands to maintain personalized customer relationships.
How to use Gorgias?
To use Gorgias, ecommerce businesses can sign up on the website, integrate their existing customer support channels, customize the AI agent, and monitor customer interactions to optimize support and sales strategies.
Gorgias's Core Features
AI-driven customer support automation
Integration with multiple ecommerce platforms
Real-time analytics and performance monitoring
Centralized communication across channels
Gorgias's Use Cases
Automating customer service inquiries to focus on more complex issues
Driving sales through personalized AI interactions
Integrating with ecommerce platforms for seamless order management
FAQ from Gorgias
What types of integrations does Gorgias support?
How can Gorgias help improve customer support efficiency?
Is Gorgias suitable for small businesses?
Gorgias Support Email & Customer service contact & Refund contact etc.
More Contact, visit the contact us page(https://www.gorgias.com/about-us)
Gorgias Company
Gorgias Company name: Gorgias .
Gorgias Company address: .
More about Gorgias, Please visit the about us page(https://www.gorgias.com/about-us).
Gorgias Login
Gorgias Login Link: https://www.gorgias.com/login
Gorgias Sign up
Gorgias Sign up Link: https://www.gorgias.com/signup?ref=home&ref-position=menu
Gorgias Pricing
Gorgias Pricing Link: https://www.gorgias.com/pricing?ref=home&ref-position=menu
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Gorgias vs Zendesk - What's the Best Helpdesk for your Business?
Should you go with Gorgias or Zendesk? Which helpdesk software can streamline your customer support processes better? We'll dive into the features, pricing, and overall functionality of both platforms to help you determine which one reigns supreme. From omnichannel support to built-in automation and AI tools and analytics, we cover it all whether you're a small business or a large corporation. Chapters: 00:00 - Intro 01:19 - Gorgias Overview 02:17 - Zendesk Overview 04:18 - Order Management (Shopify integrations) 05:47 - Self-service options 07:24 - Efficiency Automations 08:36 - Integrations 09:09 Analytics 10:07 - Pricing 11:30 - Verdict Check out the in-depth comparison: https://www.gorgias.com/comparison/zendesk Book a demo: https://www.gorgias.com/demo Follow Gorgias: Website: https://www.gorgias.com/ LinkedIn: https://www.linkedin.com/company/gorgias Twitter: https://twitter.com/gorgiasio TikTok: https://www.tiktok.com/@gorgiasio
Les outils pour créer ton 1er SAAS (code et nocode)
Dans ce guide pour débutant, je te présente les 4 familles d'outils pour créer ton 1er SAAS, du coeur de l'application, jusqu'aux intégrations. Je t'explique lesquels choisir si tu débutes pour éviter de perdre du temps. CONTACT PRO kmatrah.pro@gmail.com LIENS Frameworks : - Rails (Ruby): https://rubyonrails.org/ - Laravel (PHP) : https://laravel.com/ - Django (Python) : https://www.djangoproject.com/ - Adonis (Javascript) : https://adonisjs.com/ Librairies frontend : - React : https://react.dev/ - Vue : https://vuejs.org/ - Angular : https://angular.io/ Backend-as-a-Service : - Supabase : https://supabase.com/ - Firebase : https://firebase.google.com/ - Appwrite : https://appwrite.io/ Nocode: - Bubble : https://bubble.io/ Services : - Sengrid (mailing) : https://sendgrid.com/ - Auth0 (comptes clients) : https://auth0.com/fr - Algolia (search) : https://www.algolia.com/ - Stripe (paiement et facturation) : https://stripe.com/ - Mux (streaming vidéo) : https://mux.com - GetStream (chat) : https://getstream.io - Pusher (notifications) : https://pusher.com/ - Calendly (calendrier) : https://calendly.com/ Monitoring : - Sentry : https://sentry.io/welcome/ Support : - Intercom : https://www.intercom.com/ - Gorgias : https://www.gorgias.com/ Intégrations : - n8n : https://n8n.io - Zapier : https://zapier.com - Make : https://www.make.com CHAPITRES 00:00 Intro 00:40 Outils de création d'application 02:37 Outils pour développer les fonctionnalités de base 03:24 Outils de monitoring et de support 04:03 Outils d'intégration 04:38 Récapitulatif 05:03 Outro QUI SUIS-JE ? Je suis Karim Matrah, ingénieur diplômé depuis 2010, actuellement Head of Engineering chez Contrast, précédemment Engineering Lead chez Wifirst, Algolia et Aircall. ME SUIVRE LinkedIn : https://www.linkedin.com/in/karim-matrah Twitter : https://twitter.com/kmatrah
Why isn't EVERY Shopify store using AI for customer service?
Using AI for your customer service on Shopify yet? If not, you probably should be, or at least you should be investigating it. Products like Siena AI are not just making service better, they’re drastically increasing revenue for Shopify merchants, and getting higher satisfaction ratings than most support agents! In this episode I sat down with the co-founder of Siena AI to discuss the genesis and capabilities of an empathic AI agent. Siena can handle complex questions, support, and even help customers manage subscriptions in any platform, and any language! Lisa Popovici, co-founder of Siena, explains the inspiration behind Siena, detailing its integration with existing customer service systems and its important role in automating customer interactions efficiently. ⭐️⭐️⭐️Highlights ⭐️⭐️⭐️ 🤖 [00:01:36] What inspired the creation of Siena? 🌐 [00:04:15] What exactly does Siena AI do for e-commerce businesses? 🤝 [00:05:42] How does Siena integrate with Shopify and existing ticketing systems like Zendesk and Gorgias? 🚀 [00:07:10] Can Siena operate alongside other AI tools provided by platforms like Zendesk? 📊 [00:09:53] How does Siena differentiate itself from standard AI tools on platforms like Zendesk? 💡 [00:23:05] What future capabilities are planned for Siena to enhance e-commerce customer interactions? 🌟 [00:39:23] How does embracing AI with tools like Siena present strategic advantages for brands? Links & Resources: 🔗 Siena AI Website - https://www.siena.cx/ Gorgias (Shopify customer support software that Siena works with) - https://www.gorgias.com/ Zendesk (Shopify customer support software that Siena works with) - https://www.zendesk.com/ Intercom (Shopify customer support software that Siena works with) - https://www.intercom.com/ Kitsch (Shopify beauty brand Siena is working with) - https://www.mykitsch.com/ MadHappy (Shopify merchant seeing success with Siena AI) - https://madhappy.com/
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