CustomerIQ

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工具介紹:
客戶反饋的人工智慧平台
收錄時間:
2024年5月4日
月流量:
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社群媒體&信箱:
CustomerIQ產品資訊

CustomerIQ 是什麼?

客戶智慧是一個人工智慧平台,用於匯總所有客戶反饋,量化客戶需求,並利用人工智慧加速推動收入的工作流程。

如何使用CustomerIQ?

通過連接整合和遵循入門指南免費開始使用。

CustomerIQ的核心功能

自動發現和量化客戶反饋渠道上的主題

產品、支援和行銷團隊的可操作洞察

CustomerIQ 的用例

#1

推動市場策略

#2

以專案需求加速開發

來自 CustomerIQ 的常見問題解答

為什麼選擇客戶智慧?

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分析CustomerIQ

CustomerIQ 網站流量分析

最新網站流量

月訪問量
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平均訪問時長
00:01:27
每次訪問頁數
2.72
跳出率
39.32%
Jan 2024 - Feb 2025 所有網站流量

地理流量

Top 2 Regions

United Kingdom
62.40%
United States
37.60%
Jan 2024 - Feb 2025 僅桌面設備

網站流量來源

自然搜尋
42.21%
直接访问
41.58%
社群
9.10%
引薦
6.35%
多媒體廣告
0.70%
郵件
0.06%
Jan 2024 - Feb 2025 僅限全球桌面設備

熱門關鍵字

關鍵字
交通
每次點擊費用
custtomeriq
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customeriq
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社群媒體聆聽

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How to Write Better Product Documentation with AI

In this guide we’ll cover how to write better product documentation using CustomerIQ (www.getcustomeriq.com). Improving your documentation creates a better self-serve experience for your users and decreases the number of support cases for your support team. Let’s get to it! First, connect your help desk to CustomerIQ If you haven’t already, setup your free CustomerIQ workspace hereConnect your help desk (eg. Zendesk, Hubspot, etc.) or import your past help desk ticketsCustomerIQ will analyze this data, extracting questions, bugs, feature requests, and more. The AI Assistant will use this information to help you improve your documentation. If you know which articles you want to improve If you already have a list of guides you want to improve, start here:Create a new doc and click "Ask AI" in the top right cornerAsk the AI to "Write the user how-to article for [article title] in the following format: Short overview, steps, conclusionYou should adjust the format to suit your needs. Note: You can ask the assistant to iterate on its answer or expand on specific areas as you see fit If you don’t know which articles to start improving Sometimes you know you need to improve documentation but you don't know where to start. For this we'll analyze our support tickets, identify the most frequently asked questions, then write new documentation to answer those questions: - Create a view and filter by Category=questions - Set view to discover themes - Starting from the top theme and working backward, use the AI action menu to “Outline help documentation” Use the outline provided by the assistant to audit and improve the help center. You can ask the assistant to focus on just one section of the outline as the entire article, or ask it to iterate on its initial response. Up to you! Add the updated article to your help center When you’re done writing in your doc, simply copy/paste your text into the existing article in your help center or create a new one.Monitor your support tickets moving forward to continue improving your documentation!

CustomerIQ
2024年5月7日
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CustomerIQ 啟動嵌入

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CustomerIQ: 客戶反饋的人工智慧平台
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