Intercom
Qu'est-ce que Intercom ?
Une plateforme qui combine la puissance de l'automatisation et du support client humain pour fournir des résolutions plus rapides, une plus grande satisfaction client et des volumes de support réduits.
Comment utiliser Intercom ?
Intercom propose une gamme de produits et de fonctionnalités pour augmenter la productivité, réduire le volume de support, offrir un support personnalisé à grande échelle et communiquer avec les clients via différents canaux.
Fonctionnalités de base de Intercom
Service d'assistance
Chatbot IA
Support proactif
Messagerie
Applications et intégrations
Plateforme
Les cas d'utilisation de Intercom
Augmentez la productivité avec un espace de travail qui connecte votre boîte de réception, vos tickets et votre centre d'aide
Réduisez le volume de support et augmentez l'efficacité avec un chatbot IA et des automatisations
Prévenez le volume de support avec des visites guidées de produits, des messages sortants et plus encore
Fournissez un support personnalisé à grande échelle avec une plateforme entièrement intégrée et omnicanal
FAQ de Intercom
Qu'est-ce que c'est Intercom ?
Quelles sont les fonctionnalités principales d'Intercom ?
Comment Intercom peut-il aider les entreprises ?
Quelles industries peuvent bénéficier d'Intercom ?
Y a-t-il un essai gratuit disponible ?
Intercom E-mail d'assistance, contact du service client et contact de remboursement, etc.
Voici l'e-mail d'assistance Intercom destiné au service client : team@intercom.com . Plus de contacts, visitez la page Contactez-nous(https://www.intercom.com/contact-sales)
Société Intercom
Intercom Nom de l'entreprise : Intercom .
Pour en savoir plus sur Intercom, veuillez visiter la la page À propos de nous(https://www.intercom.com/about) .
Intercom Connexion
Lien de connexion Intercom : https://app.intercom.com/admins/sign_in?on_pageview_event=sign_in_nav
Intercom Tarifs
Lien de tarification Intercom : https://www.intercom.com/pricing
Intercom Avis (0)
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Intercom Analyse du trafic du site Web
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Intercom Lancer les intégrations
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Fin AI Copilot by Intercom: an AI assistant for every support agent
Find out more at 👉 intercom.com/copilot Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin works with your agents directly in the inbox, generating expert answers from conversation history and any internal or external content source. With Fin AI Copilot, your team can work smarter, faster, and deliver truly remarkable customer experiences. The best answers from conversation history Fin AI Copilot can generate answers using your agents’ conversation history–customizing and personalizing every answer to suit the current conversation. Choose exactly which conversation history is used, so Fin only learns from your most experienced and knowledgeable agents. Trusted answers from any content source Fin pulls the most relevant information from your help center, internal articles, public URLs, PDFs, and even syncs with Notion, Guru, or Confluence–to generate the best possible answer, every time. Fin provides links to the top relevant sources with every answer, so agents can access, browse, and validate answers–directly in the inbox. Expert training, troubleshooting, and guidance Fin can help agents figure out next steps, troubleshoot issues, and answer follow-up questions they would normally need a colleague or manager to answer. Fin can help onboard and train new agents faster using internal training materials and past agent conversations – if an agent needs help or doesn't know what to do next, just ask Fin. Deep insights. Complete oversight. Keep an eye on how support teammates are using Fin, so you can evaluate the quality of answers and support interactions. Set permissions for which content and conversations Fin can pull from–either as a bulk action or as you publish new materials.
EyeRate CEO Ray Weisberg on scaling from $0 to $10M + Steve Jurvetson on disruptive tech | E1765
(0:00) Great founders sometimes means very little contact! (1:42) Jason explains LAUNCH’s investment strategy and ownership targets (4:55) EyeRate CEO Ray Weisberg breaks down EyeRate’s early pivot, how they help real-world businesses increase customer engagement, and how the business is scaling (12:10) LinkedIn Marketing - Get a $100 LinkedIn ad credit at https://linkedin.com/thisweekinstartups (13:32) Lessons learned from scaling from $0 to nearly $10M in revenue, “category creation,” and framing (21:19) Veed - Sign up and engage your audience on any platform at https://www.veed.io (22:51) Thoughts on scaling from $10M to $100M, understanding market pull, content marketing ideas, hiring C-suite “bar raisers,” write-first culture (35:52) Fin - Try Fin, Intercom's new AI customer support chatbot, at https://intercom.com/fin (36:34) Steve Jurvetson gives a talk on finding and investing in disruptive technologies (1:00:37) Steve takes a couple of questions from Jason and the audience Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp FOLLOW: EyeRate: https://twitter.com/EyeRateBusiness FOLLOW Steve: https://twitter.com/FutureJurvetson FOLLOW Jason: https://linktr.ee/calacanis Thanks to our partners: (12:10) LinkedIn Marketing - Get a $100 LinkedIn ad credit at https://linkedin.com/thisweekinstartups (21:19) Veed - Sign up and engage your audience on any platform at https://www.veed.io (35:52) Fin - Try Fin, Intercom's new AI customer support chatbot, at https://intercom.com/fin Listen here: Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957 Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9 Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio More from us: Twitter: https://twitter.com/twistartups Instagram: https://www.instagram.com/twistartups Official site: https://thisweekinstartups.com Subscribe to our YouTube to watch all full episodes: https://www.youtube.com/channel/UCkkhmBWfS7pILYIk0izkc3A?sub_confirmation=1 Subscribe to TWiST Clips for all the best moments: https://www.youtube.com/channel/UCS7tJlcUA6PzVHEMo-X7ddg?sub_confirmation=1 #startups #entrepreneurship #investing #angelinvesting #tech #news #business
IRL to shut down after faking 19M users, ZIRP fraud, Databricks acquires MosaicML for $1.3B | E1768
(0:00) Vinny joins Jason (1:12) IRL's 19M fake users (5:45) Twitter bots and the fake account problem (11:50) Notion - Try it for free today at notion.com/twist (12:59) Diligence in early-stage startups (20:59) Databricks acquires MosaicML for $1.3B (27:02) LinkedIn Jobs - Post your first job for free at https://linkedin.com/twist (33:09) Testing Google’s new generative search (37:47) Fin - Try Fin, Intercom's new AI customer support chatbot, at https://intercom.com/fin (38:31) Testing generative search on the most expensive steaks in Los Angeles (41:56) Vinny's thoughts on Toxic Wealth and the Titan tragedy (53:34) DeepMind CEO says Gemini is more capable than ChatGPT (1:02:31) Vinny demos Colorize and Replika Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp Check out Waitroom: https://waitroom.com/ FOLLOW Vinny: https://twitter.com/vinnylingham FOLLOW Jason: https://linktr.ee/calacanis Thanks to our partners: (11:50) Notion - Try it for free today at notion.com/twist (27:02) LinkedIn Jobs - Post your first job for free at https://linkedin.com/twist (37:47) Fin - Try Fin, Intercom's new AI customer support chatbot, at https://intercom.com/fin Listen here: Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957 Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9 Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio More from us: Twitter: https://twitter.com/twistartups Instagram: https://www.instagram.com/thisweekinstartups Official site: https://thisweekinstartups.com Subscribe to our YouTube to watch all full episodes: https://www.youtube.com/channel/UCkkhmBWfS7pILYIk0izkc3A?sub_confirmation=1 Subscribe to TWiST Clips for all the best moments: https://www.youtube.com/channel/UCS7tJlcUA6PzVHEMo-X7ddg?sub_confirmation=1 #startups #entrepreneurship #investing #angelinvesting #tech #news #business
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