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Introducción:
Automatización y soporte humano para resoluciones más rápidas.
Añadido el:
Dec 25 2023
Visitantes mensuales:
3.9M
Social & Email:
Intercom Información del producto

¿Qué es Intercom?

Una plataforma que combina la potencia de la automatización y el soporte al cliente humano para proporcionar resoluciones más rápidas, mayor satisfacción del cliente y volúmenes de soporte más ligeros.

¿Cómo usar Intercom?

Intercom ofrece una variedad de productos y características para aumentar la productividad, reducir el volumen de soporte, brindar soporte personalizado a escala y interactuar con los clientes a través de varios canales.

Características principales de Intercom

Mesa de ayuda

Asistente de chat de IA

Soporte proactivo

Mensajero

Aplicaciones e integraciones

Plataforma

Casos de uso de Intercom

#1

Aumentar la productividad con un espacio de trabajo que conecta tu bandeja de entrada, tickets y centro de ayuda

#2

Reducir el volumen de soporte e incrementar la eficiencia con un chatbot de IA y automatizaciones

#3

Adelantarse al volumen de soporte con recorridos de productos, mensajes salientes y más

#4

Brindar soporte personalizado a escala con una plataforma totalmente integrada y omnicanal

FAQ de Intercom

¿Qué es Intercom?

¿Cuáles son las características principales de Intercom?

¿Cómo puede ayudar Intercom a las empresas?

¿Qué industrias pueden beneficiarse de Intercom?

¿Hay una prueba gratuita disponible?

Intercom Reseñas (0)

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Analítica de Intercom

Intercom Análisis del tráfico del sitio web

Tráfico más reciente

Visitas mensuales
3.9M
Duración media de la visita
00:20:10
Páginas por visita
18.74
Tasa de rebote
26.04%
Sep 2023 - Feb 2025 Todo el tráfico

Tráfico geográfico

Top 5 Regiones

United States
30.37%
United Kingdom
6.90%
India
5.13%
Netherlands
4.37%
Brazil
3.41%
Sep 2023 - Feb 2025 Sólo dispositivos de sobremesa

Fuentes de tráfico

Directo
73.71%
Búsqueda orgánica
20.50%
Referidos
5.15%
Social
0.33%
Display Ads
0.25%
Correo
0.06%
Sep 2023 - Feb 2025 Sólo dispositivos de sobremesa

Palabras clave principales

Palabra clave
Tráfico
Costo por click
intercom
219.0K
$ 4.78
intercom pricing
10.0K
$ 14.14
intercom help center
--
$ 5.50
intercom login
--
intercom api
--
$ 4.74

Escucha en redes sociales

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YouTube
Tiktok
1:36

Fin AI Copilot by Intercom: an AI assistant for every support agent

Find out more at 👉 intercom.com/copilot Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin works with your agents directly in the inbox, generating expert answers from conversation history and any internal or external content source. With Fin AI Copilot, your team can work smarter, faster, and deliver truly remarkable customer experiences. The best answers from conversation history Fin AI Copilot can generate answers using your agents’ conversation history–customizing and personalizing every answer to suit the current conversation. Choose exactly which conversation history is used, so Fin only learns from your most experienced and knowledgeable agents. Trusted answers from any content source Fin pulls the most relevant information from your help center, internal articles, public URLs, PDFs, and even syncs with Notion, Guru, or Confluence–to generate the best possible answer, every time. Fin provides links to the top relevant sources with every answer, so agents can access, browse, and validate answers–directly in the inbox. Expert training, troubleshooting, and guidance Fin can help agents figure out next steps, troubleshoot issues, and answer follow-up questions they would normally need a colleague or manager to answer. Fin can help onboard and train new agents faster using internal training materials and past agent conversations – if an agent needs help or doesn't know what to do next, just ask Fin. Deep insights. Complete oversight. Keep an eye on how support teammates are using Fin, so you can evaluate the quality of answers and support interactions. Set permissions for which content and conversations Fin can pull from–either as a bulk action or as you publish new materials.

Intercom
Apr 10 2024
186.5K
0
1:04:41

EyeRate CEO Ray Weisberg on scaling from $0 to $10M + Steve Jurvetson on disruptive tech | E1765

(0:00) Great founders sometimes means very little contact! (1:42) Jason explains LAUNCH’s investment strategy and ownership targets (4:55) EyeRate CEO Ray Weisberg breaks down EyeRate’s early pivot, how they help real-world businesses increase customer engagement, and how the business is scaling (12:10) LinkedIn Marketing - Get a $100 LinkedIn ad credit at https://linkedin.com/thisweekinstartups (13:32) Lessons learned from scaling from $0 to nearly $10M in revenue, “category creation,” and framing (21:19) Veed - Sign up and engage your audience on any platform at https://www.veed.io (22:51) Thoughts on scaling from $10M to $100M, understanding market pull, content marketing ideas, hiring C-suite “bar raisers,” write-first culture (35:52) Fin - Try Fin, Intercom's new AI customer support chatbot, at https://intercom.com/fin (36:34) Steve Jurvetson gives a talk on finding and investing in disruptive technologies (1:00:37) Steve takes a couple of questions from Jason and the audience Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp FOLLOW: EyeRate: https://twitter.com/EyeRateBusiness FOLLOW Steve: https://twitter.com/FutureJurvetson FOLLOW Jason: https://linktr.ee/calacanis Thanks to our partners: (12:10) LinkedIn Marketing - Get a $100 LinkedIn ad credit at https://linkedin.com/thisweekinstartups (21:19) Veed - Sign up and engage your audience on any platform at https://www.veed.io (35:52) Fin - Try Fin, Intercom's new AI customer support chatbot, at https://intercom.com/fin Listen here: Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957 Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9 Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio More from us: Twitter: https://twitter.com/twistartups Instagram: https://www.instagram.com/twistartups Official site: https://thisweekinstartups.com Subscribe to our YouTube to watch all full episodes: https://www.youtube.com/channel/UCkkhmBWfS7pILYIk0izkc3A?sub_confirmation=1 Subscribe to TWiST Clips for all the best moments: https://www.youtube.com/channel/UCS7tJlcUA6PzVHEMo-X7ddg?sub_confirmation=1 #startups #entrepreneurship #investing #angelinvesting #tech #news #business

This Week in Startups
Jun 20 2023
109.1K
4
1:19:58

IRL to shut down after faking 19M users, ZIRP fraud, Databricks acquires MosaicML for $1.3B | E1768

(0:00) Vinny joins Jason (1:12) IRL's 19M fake users (5:45) Twitter bots and the fake account problem (11:50) Notion - Try it for free today at notion.com/twist (12:59) Diligence in early-stage startups (20:59) Databricks acquires MosaicML for $1.3B (27:02) LinkedIn Jobs - Post your first job for free at ⁠https://linkedin.com/twist (33:09) Testing Google’s new generative search (37:47) Fin - Try Fin, Intercom's new AI customer support chatbot, at ⁠⁠https://intercom.com/fin (38:31) Testing generative search on the most expensive steaks in Los Angeles (41:56) Vinny's thoughts on Toxic Wealth and the Titan tragedy (53:34) DeepMind CEO says Gemini is more capable than ChatGPT (1:02:31) Vinny demos Colorize and Replika Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp Check out Waitroom: https://waitroom.com/ FOLLOW Vinny: https://twitter.com/vinnylingham FOLLOW Jason: https://linktr.ee/calacanis Thanks to our partners: (11:50) Notion - Try it for free today at notion.com/twist (27:02) LinkedIn Jobs - Post your first job for free at ⁠https://linkedin.com/twist (37:47) Fin - Try Fin, Intercom's new AI customer support chatbot, at ⁠⁠https://intercom.com/fin Listen here: Apple: https://podcasts.apple.com/us/podcast/this-week-in-startups-audio/id315114957 Spotify: https://open.spotify.com/show/6ULQ0ewYf5zmsDgBchlkr9 Overcast: https://overcast.fm/itunes315114957/this-week-in-startups-audio More from us: Twitter: https://twitter.com/twistartups Instagram: https://www.instagram.com/thisweekinstartups Official site: https://thisweekinstartups.com Subscribe to our YouTube to watch all full episodes: https://www.youtube.com/channel/UCkkhmBWfS7pILYIk0izkc3A?sub_confirmation=1 Subscribe to TWiST Clips for all the best moments: https://www.youtube.com/channel/UCS7tJlcUA6PzVHEMo-X7ddg?sub_confirmation=1 #startups #entrepreneurship #investing #angelinvesting #tech #news #business

This Week in Startups
Jun 27 2023
102.4K
33

Un total de 181 datos de redes sociales deben desbloquearse para su visualización

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Intercom: Automatización y soporte humano para resoluciones más rápidas.
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