Cycle is a feedback hub that enables teams to capture product feedback and share customer insights without the busywork.
1. Connect your sources (Slack, Intercom, HubSpot, Email & more) to capture feedback with context. 2. Record and transcribe customer calls with Cycle's recorder. 3. Co-write and document user research in real-time. 4. Let AI process and categorize feedback automatically. 5. Create customer voice reports and track customer requests. 6. Collaborate on product planning and sync with Linear. 7. Write release notes and close the feedback loop with customers.
Cycle Company name: Cycle .
More about Cycle, Please visit the about us page(https://www.cycle.app/manifesto).
Cycle Login Link: https://product.cycle.app/login
Cycle Sign up Link: https://product.cycle.app/get-started
Cycle Pricing Link: https://www.cycle.app/pricing
Cycle Linkedin Link: https://www.linkedin.com/company/26514568/
Cycle Twitter Link: https://twitter.com/CycleProduct
Social Listening
What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author)
Rory Sutherland is widely regarded as one of the most influential (and most entertaining) thinkers in marketing and behavioral science. He’s the vice chairman of Ogilvy UK, the author of Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life, and the founder of Nudgestock, the world’s biggest festival of behavioral science and creativity. He champions thinking from first principles and using human psychology—what he calls “thinking psycho-logically”—over mere logic. In our conversation, we cover: • Why good products don’t always succeed, and bad ones don’t necessarily fail • Why less functionality can sometimes be more valuable • The importance of fame in building successful brands • The importance of timing in product success • The concept of “most advanced, yet acceptable” • Why metrics-driven workplaces can be demotivating • Lots of real-world case studies • Much more Note: We encountered some technical difficulties that led to less than ideal video quality for this episode, but the lessons from this conversation made it impossible for me to not publish it anyway. Thanks for your understanding and for bearing with the less-than-ideal video quality. — Brought to you by: • Pendo—The only all-in-one product experience platform for any type of application: https://www.pendo.io/lenny • Cycle—Your feedback hub, on autopilot: https://www.cycle.app/lenny?utm_source=youtube&utm_medium=paid&utm_campaign=lenny • Coda—The all-in-one collaborative workspace: https://coda.io/lenny Find the transcript and references at: https://www.lennysnewsletter.com/p/what-most-people-miss-about-marketing Where to find Rory Sutherland: • X: https://x.com/rorysutherland • LinkedIn: https://www.linkedin.com/in/rorysutherland • Book: Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life: https://www.amazon.com/Alchemy-Curious-Science-Creating-Business/dp/006238841X Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Rory’s background (02:37) The success and failure of products (04:08) Why the urge to appear serious can be a disaster in marketing (08:05) The role of distinctiveness in product design (12:29) The MAYA principle (15:50) How thinking irrationally can be advantageous (17:40) The fault of multiple-choice tests (21:31) Companies that have successfully implemented out-of-the-box thinking (30:31) “Psycho-logical” thinking (31:45) The hare and the dog metaphor (38:51) Marketing’s crucial role in product adoption (49:21) The quirks of Google Glass (55:44) Survivorship bias (56:09) Balancing rational ideas with irrational ideas (01:06:19) The rise and fall of tech innovations (01:09:54) Consistency, distinctiveness, and clarity (01:21:12) Considering psychological, technological, and economic factors in parallel (01:23:35) Where to find Rory Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.
Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead)
Jeff Weinstein is a product lead at Stripe, where he helped grow their payment APIs to hundreds of billions in volume and transformed the way founders start companies into a few simple clicks with Atlas. Prior to Stripe, Jeff led several startups and sold companies to Groupon and Box. He’s known for his customer obsession, craft, quality, and building beloved products businesses rely on. In our conversation, we discuss: • The power of customer obsession and how to operationalize it in the product development process • How to pick the right metrics and use them to drive impact • Techniques for getting things done at big companies • A group practice Jeff started to uplevel product craft, called Study Group • The story behind Stripe Atlas and its mission to increase entrepreneurship globally • Lessons from working with the founders of Stripe — Brought to you by: • Pendo—The only all-in-one product experience platform for any type of application: https://www.pendo.io/lenny • Cycle—Your feedback hub, on autopilot: https://www.cycle.app/lenny?utm_source=youtube&utm_medium=paid&utm_campaign=lenny • Anvil—The fastest way to build software for documents: https://www.useanvil.com/lenny Find the transcript and references at: https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein Where to find Jeff Weinstein: • X: https://x.com/jeff_weinstein • LinkedIn: https://www.linkedin.com/in/jeffwweinstein/ • Email: jweinstein@gmail.com Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ In this episode, we cover: (00:00) Jeff’s background (10:16) The “go, go, go ASAP + optimistic, long-term compounding” approach (15:38) The importance of craft and quality (24:15) Effective customer communication strategies (28:57) The importance of speed in customer interactions (33:19) Narrowing your focus (36:53) Why you should pay attention only to paying-customer feedback (40:24) Practicing silence when communicating (45:33) The role of metrics in product success (54:08) Empowering teams with a single metric (58:23) Picking the right metric for your audience (01:05:10) The importance of metric hygiene (01:11:33) How Stripe uses “study groups” for product improvement (01:37:20) Stripe’s Atlas: simplifying company formation (01:50:38) Automation and operational efficiency (01:55:13) Diversity and team building (02:03:09) Building new products within a large company (02:21:10) Lightning round Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.
Dr. Caroline Leaf - Understanding The Power of Your Mind to Manifest What You Want
Buy “The Inspired Athlete” 📖 here: https://amzn.to/3COPbJD Download "The Inspired Athlete” Audiobook 🎧 on Audible here: https://adbl.co/3KAwqP1 Check out my 🎸 on Spotify! https://spoti.fi/45BhzvT Intro/outro music by: Jumbo is Dr.ama @jumboisdr.ama ***Subscribe and hit the bell for more!! **Comment below what inspires you from this episode Follow us and REACH out on Instagram: @withinthegamepodcast Subscribe and hit the bell for more!! Episode 84 features Dr. Caroline Leaf - Dr. Leaf is an inspiring Neuroscientist, mental health expert, Ted talker, author, & podcast host. She has published 19 best selling books in 24 languages, has over 50 million downloads on her award winning podcast, "Cleaning up the mental mess," and over 9 million downloads on YouTube. Her passion & mission is to help people see the power of the mind and teach them how to control their thoughts and emotions, and learn how to think and find their sense of purpose in life. Dr. Leaf's IG: @drcarolineleaf Dr. Leaf's Website: https://www.Drleaf.com The Neuro App: https://www.neurocycle.app/ Dr. Leaf's Podcast: https://podcasts.apple.com/us/podcast/cleaning-up-your-mental-mess-with-dr-caroline-leaf/id1334767397 In this episode we discuss: Inspired Living & The Inspired Athlete The Power of the Share The Mind/body connection The Mind = The sky. Your Thoughts = Clouds Manifestation & the Law of Attraction Intention = 4%, Work = 96% Healing = cycles of 21 Days The Neuro Cycle App EQ: Emotional Intelligence. Emotions are signals of Information Healing Modalities: Breathwork (Wim Hoff method), The Biofield, & Contrast Therapy
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