Elapse is a support automation platform that learns about your business and automates responses to support, maintenance, and community questions. It allows you to scale your business without the need to expand your support staff.
To use Elapse, you need to follow these steps: 1. Train your custom AI by providing responses to common questions. 2. Integrate the AI into your support system. 3. Start experiencing immediate results as Elapse handles a significant portion of support tickets. 4. Achieve self-sustainability over time as Elapse learns from your team's responses and improves its performance.
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