Unthread - AI Support in Slack

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Introduction:
Unthread is an automation tool that enables customer support in Slack with various features.
Added on:
Aug 01 2023
Monthly Visitors:
18.4K
Social & Email:
Unthread - AI Support in Slack Product Information

What is Unthread - AI Support in Slack?

Unthread is a support automation tool that helps companies provide customer support directly within Slack. It offers features such as tracking conversations in shared channels, managing emails in Slack, live in-app chat, AI-powered support automation, and integrations with existing tools.

How to use Unthread - AI Support in Slack?

To use Unthread, companies need to install the Unthread app in their Slack workspace. Once installed, they can track support conversations in shared channels, manage emails in Slack, engage in live chat with customers on their website, and automate support responses using AI. Unthread also integrates with various existing tools to streamline support workflows.

Unthread - AI Support in Slack's Core Features

Track conversations in shared channels with customers

Manage emails from an inbox in Slack

Chat with customers live on your website through Slack

Automate support responses and insights with AI

Integration with existing tools

Unthread - AI Support in Slack's Use Cases

#1

Fintech companies can use Unthread to increase transparency and reduce risk by communicating with customers instantly in Slack.

#2

Infrastructure SaaS providers can provide top-tier support for critical customer infrastructure using Unthread.

#3

HR Tech companies can stay on top of critical customer requests by managing tickets in Slack with Unthread.

#4

Agencies can build closer relationships with their customers by using Unthread for direct communication.

#5

Open-source projects can grow their communities by leveraging Unthread's Slack support workspace.

#6

Productivity tools can gather faster feedback by creating shared channels with customers using Unthread.

FAQ from Unthread - AI Support in Slack

What is Unthread?

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Unthread - AI Support in Slack Pricing

basic

$75 per month

Conversation tracking. Dynamic message assignment. Slack Inbox access. Includes 10 users. Unlimited messages

startup

$125 per month

Conversation tracking. Dynamic message assignment. Slack Inbox access. Mass Slack messages. Inbound email relay. Integrations & API access. SLA and response analytics. Includes 10 users. Unlimited messages

For the latest pricing, please visit this link: https://unthread.io/pricing/

Analytic of Unthread - AI Support in Slack

Unthread - AI Support in Slack Website Traffic Analysis

Visit Over Time

Monthly Visits
18.4K
Avg.Visit Duration
00:01:14
Page per Visit
3.78
Bounce Rate
50.27%
Apr 2023 - Aug 2024 All Traffic

Geography

Top 5 Regions

United States
79.05%
India
6.60%
Spain
3.56%
Canada
3.49%
United Kingdom
3.33%
Apr 2023 - Aug 2024 Desktop Only

Traffic Sources

Direct
55.06%
Search
30.14%
Social
6.59%
Referrals
6.09%
Display Ads
2.07%
Mail
0.06%
Apr 2023 - Aug 2024 Worldwide Desktop Only

Top Keywords

Keyword
Traffic
Cost Per Click
slack customer chat app
--
unthread ai
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gpt4o intelligence
--
unthread
--
unthread customer support on slack
--

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