How long does the implementation take?

Less than 1 hour. If Viqal is already integrated with your Property Management System (PMS), the setup can be completed in less than an hour. For hotels requiring new PMS integration, please allow an additional 2-4 weeks. Our team ensures a smooth transition so you can quickly start enhancing your guest service experience.

What sets Viqal apart from other virtual assistants?

Viqal stands out by fully automating the guest inquiry process, from initiating natural conversations to PMS data entry, all without manual effort from staff. Our deep hotel tech know-how ensures seamless system integration, making guest interactions efficient and staff roles more strategic. Viqal offers compelling benefits: Fully Autonomous Guest Communication in 130+ Languages, 80% Reduction of routine guest inquiries, Seamless Integration and Personalized Guest Experience.

Can Viqal integrate with my existing hotel systems?

Yes, Viqal is designed to seamlessly integrate with a variety of hotel systems and platforms, including PMS. This ensures a cohesive and efficient operational flow. If your specific PMS is not listed yet, please make a request and we can initiate the integration process.

What features will Viqal add to my existing tech stack?

Integrating Viqal with your existing tech stack augments your capabilities with a focused approach to guest communication through WhatsApp, the leading messaging platform. This integration ensures guests receive prompt, personalized communication at every stage of their journey, from booking to post-departure. Key features include: Natural Conversations, Welcome Messaging, Booking Changes, Room Upgrades, Guest Inquiries, Feedback Gathering, Staff forwarding, Amenities, Early online check-in.

How does Viqal handle data security and guest privacy?

Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Viqal employs regular security audits and updates to safeguard information against unauthorized access or breaches.

What kind of support and training does Viqal offer?

Viqal provides comprehensive support and training during the integration process to ensure a smooth transition to the new system. Our support includes: Dedicated Integration Specialist, 24/7 Technical Support, Continuous Updates. Our goal is to empower your team with the knowledge and resources they need to leverage Viqal's full potential from day one.

Viqal: Hotel virtual concierge powered by AI. Enhances guest experiences, automates inquiries, and collects feedback.

Name: Viqal
Rating: 5 (87 reviews)
Author: toolify

Sponsored by Voice to Notion - Capture, organize, and find anything for you with your voice

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Introduction:

Hotel virtual concierge powered by AI. Enhances guest experiences, automates inquiries, and collects feedback.

Added on:

Jan 21 2024

Monthly Visitors:

13.4K

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Viqal Product Information

What is Viqal?

Virtual concierge for hotels

How to use Viqal?

Set up within 1 hour - Register & set up, Connect PMS, Customization and Personalization, Test, Ongoing support

Viqal's Core Features

Autonomous guest communication

Digital check in and check out

Quick service recovery

Increase upselling

Gather guest feedback

Increase loyalty signups

Customizable A.I. interactions

Guest Analytics

Integrate with your existing tech stack

Viqal's Use Cases

Pre-arrival

During-stay

Post-departure

FAQ from Viqal

How long does the implementation take?
What sets Viqal apart from other virtual assistants?
Can Viqal integrate with my existing hotel systems?
What features will Viqal add to my existing tech stack?
How does Viqal handle data security and guest privacy?
What kind of support and training does Viqal offer?

Viqal Support Email & Customer service contact & Refund contact etc.

Here is the Viqal support email for customer service: [email protected] .
Viqal Company

Viqal Company name: Viqal / Localpepper B.V. .

Viqal Company address: Barbara Strozzilaan 201 1083HN, Amsterdam The Netherlands.

More about Viqal, Please visit the about us page(https://www.viqal.com/about-us).
Viqal Pricing

Viqal Pricing Link: https://www.viqal.com/pricing
Viqal Facebook

Viqal Facebook Link: https://www.facebook.com/viqal.virtual.concierge
Viqal Youtube

Viqal Youtube Link: https://www.youtube.com/@viqal.virtual.concierge
Viqal Linkedin

Viqal Linkedin Link: https://www.linkedin.com/company/viqal
Viqal Instagram

Viqal Instagram Link: https://www.instagram.com/viqal.virtual.concierge